Customer reviews from lenovo.com
Lenovo - Urban Carrying Case (Sleeve) for 14" Notebook - Water Resistant, Drop Resistant, Scratch Resistan - Charcoal Gray
Average customer rating
4.6
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
107
4 Stars
22
3 Stars
11
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
98 out of
100)
Customer Reviews for Lenovo - Urban Carrying Case (Sleeve) for 14" Notebook - Water Resistant, Drop Resistant, Scratch Resistan - Charcoal Gray
Posted by: WFraser
from Vancouver BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This case is the perfect minimalist case. good protection, looks good and the zippered pocket holds all the accessories i need for a meeting
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Navila Kawser
Verified Purchase:Yes
The bag said it's for 14" laptop. But inside there is more than 1 inch gap after putting your laptop. So, bag is not fit for 14" laptop.
Response from lenovo.comBy Poornima_Lenovo, January 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: mrlucastubes
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really good case, interior lining is so soft. perfect size for my x1 carbon gen 9
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
It is a really nice sleeve cSe. One big pocket and another at the back. Nice padding inside.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
Fits my T490s perfectly. Nice padding for protection. Wish handle was on the long side - but other than that it is great.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
The sleeve is nice and smooth and nice inside with good protection. The outside accessory zipper is in the middle and have openings on both sides of zipper which makes harder to keep things inside. But the main compartment is good. I ordered for X1 Carbon 14 inch but it is too roomy for the laptop so if u r ordering X1 carbon 14 or Yoga 14 inch, size down and order 13 inch sleeve, it fits perfectly..
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Miata
from Burnaby, BC
Verified Purchase:Yes
simple and serve the prupose, works good withe the handle
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 9, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Andrra
Verified Purchase:Yes
Purchased for my 14” Thinkpad and couldn’t be happier! Sleek look and snug fit. Great design
Written by a customer while visiting lenovo.com