Customer Reviews for Lenovo - 27" 4K UHD 3840x2160 IPS Monitor 62CBRAR6US - Black
Customer Rating
5
Excellent Monitor with Impressive Color Clarity
on November 26, 2022
Posted by: CEM_NC
from Denver, NC
[This review was collected as part of a promotion.] Have been using this monitor for several months and really love the 4K clarity and color rendition. Excellent for working with photographs and documents
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Great for productivity!
on July 9, 2023
Posted by: nao89
from Washington DC
[This review was collected as part of a promotion.] A perfect monitor for productivity with great color reproduction. There is only one downside to this monitor and that is the noise the monitor produces when it is off which is kind of weird. I take one star from it because of the noise, other than that, it's great monitor!
Please fix the issue with miltiple P27u-20 reporting the same "EDID UUID" and empty SerialNumber. This causes problems in MacOS which uses this information to correctly identify (and distinguish) multiple display monitors connected via thunderbolt.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 12, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/
[This review was collected as part of a promotion.] I purchased this monitor for work. I was hoping the built-in speakers would allow me to get rid of my external desktop speakers for a cleaner desk. Unfortunately, the sound is very weak and tinny. I could not stand it and plugged my desktop speakers back on. I was not expecting dolby atmos.. jut decent enough sound depth given the monitor size and bottom bezel. Other than that, the display is great, the connectors are great, it does everything it says on the box - only the speakers are disappointing, which is not a deal breaker for me when I buy a monitor.
[This review was collected as part of a promotion.] Bought this monitor to be used side by side with my Dell Ultrasharp FHD one. The 4K resolution is so much better for viewing text at work, not to mention getting the best out of 4K videos/movies. Out of box, the color is so much more vibrant and accurate compared to my older monitor. That motived me to go through my photo collection again and I got better memory about the trips I went for taking those photos. My measurements with a Spyder Pro indicate 100% coverage for Adobe RGB color gamut, matching the specifications. The thunderbolt connection also works great with my laptop, and I can actually use the one-cable solution without worry about balancing bandwidths for video and data signals. I really believe that Thunderbolt or USB C 4 IS required for a 4K monitor which is also used as hub.
I have worked with a lot of monitors. This is d best till date! Easy connections especially for C-Type. I have Windows and MAC with Type C and transitions of laptops is seamless. Video quality is truly incredible.
[This review was collected as part of a promotion.] First, the contras, that may not be relevant for you.
- If the KVM is important to you, look somewhere else. The KVM of this monitor is quirky when it works. Most times it doesn't work. It is uncapable of waking up a PC that was sleeping, so you need to wake up the PC, then switch to it.
- Controls are outdated. Modern monitors come with a joystick to operate the OSD, but this still uses the row of buttons.
- PC software only works in Windows 10, not Windows 11.
- Black is not very dark.
- In hopes to improve the KVM, I searched for a firmware update. There's no tool available, meaning that Lenovo does not plan to update its firmware. This may change in the future.
Now the pros:
- Excellent color! Delta E smaller than 0.5, which is great. Means that the color presented on the screen is very close to the color sent by the PC.
- Impressive color space. 100% sRGB and more than 95% AdobeRGB and DCI-P3.
- Very good number of ports. I removed a number of cables, KVM and USB hubs when I installed this monitor.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/