[This review was collected as part of a promotion.] In total, we bought 60 of these and almost 5-6 have frayed so far! Some users have positive experience for quality while it didn't last longer for others! Design and functionality is good
I would recommend this to a friend!
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 25, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully, Subhash_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Poor quality
on May 24, 2023
Posted by: richardjhy
from Toronto, ON
[This review was collected as part of a promotion.] Bought this backpack less than a year and used it lightly. Yesterday I just noticed half stitches on top of right shoulder have been ripped off. Poor quality!!
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 29, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
[This review was collected as part of a promotion.] The backpack is light and comfortable on the shoulders. Plenty of space to carry all your work and accessories.