Customer reviews from https://www.asus.com
ASUS - TUF Gaming Z890-Pro WiFi ATX Motherboard 90MB1IR0-M0EAY0
Average customer rating
4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - TUF Gaming Z890-Pro WiFi ATX Motherboard 90MB1IR0-M0EAY0
Posted by: NotAGamer1
Frequency of use:Daily
Verified Purchase:Yes
Terrible firmware and support. Armory Crate is bloatware and does not work. Installs so many files and ultimately can't find the mother board. Phone support can't help. 2nd level support keeps sending me questions without any real support.
Response from https://www.asus.comBy CLM, August 11, 2025
Dear NotAGamer1,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product, your recent customer service experience, and the inconvenience this may have caused. All products undergo intensive quality control testing and inspections, and are built to last.Armoury Crate works well with this motherboard. If you are experiencing issues after you have updated Armory Crate and the BIOS on this motherboard, ensure you uninstalled or removed old drivers and software that may cause conflict. For a smooth and a trouble-free built, we recommend to install Windows clean to eliminate potential driver or sofware conflict that may cause issues with Armoury Crate, and system stability and performance.
We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product, your recent customer service experience, and the inconvenience this may have caused. All products undergo intensive quality control testing and inspections, and are built to last.Armoury Crate works well with this motherboard. If you are experiencing issues after you have updated Armory Crate and the BIOS on this motherboard, ensure you uninstalled or removed old drivers and software that may cause conflict. For a smooth and a trouble-free built, we recommend to install Windows clean to eliminate potential driver or sofware conflict that may cause issues with Armoury Crate, and system stability and performance.
We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: GrizzledFiddler
Verified Purchase:Yes
Overall well built motherboard. Installation instructions are inadequate. For example, there is no info, either in the printed manual (which is close to useless) or on the ASUS website about whether and when to connect one or two CPU power cables. This is important info that should be in the documentation!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Excellent MB, well laid out and heat sinks everywhere Plenty of space to work.
Written by a customer while visiting https://www.asus.com
Posted by: Outcast3
Verified Purchase:Yes
I am still in the process of assembling this motherboard and waiting for parts to arrive. I have assembled several PCs over the years, and this is not my first ASUS. The quality of this MB is impressive, sporting features I have not had before, like the built-in heatsinks. It does take a little planning, because, as I discovered, some features become very difficult to access as other bigger parts are installed. The downloadable manual contains some information that would be useful right away, and, I think, should be included in the rather skimpy included manual with tiny print. Other than that, I have no complaints thus far. Now, when I power it up, I just have to hope I have done everything correctly.
Written by a customer while visiting https://www.asus.com
Posted by: Leon C.
Frequency of use:Daily
Verified Purchase:Yes
A great gaming MB for the price. Solid performance, as you'd expect from ASUS.
Written by a customer while visiting https://www.asus.com