Customer reviews from motorola.com
Boost Mobile - moto g stylus - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
4.1 out of 5
4.1
(122 Reviews)
Open Ratings Snapshot
Rating breakdown 122 reviews
5 Stars
76
4 Stars
16
3 Stars
11
2 Stars
8
1 Star
11
78%of customers recommend this product. 
(
51 out of 65
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - moto g stylus - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
4 out of 5
4
Just one problem.
on March 15, 2026
Posted by: The Bronx Bull!
I love the phone, and the features! But my stylist, gets stuck! Please work on that, thank you.
I would recommend this to a friend!
Response from motorola.comBy MitchMotorola Customer CareMarch 16, 2026
Thank you for your feedback. We're glad to hear that you love the phone and its features. We're sorry to hear that the stylus gets stuck, and we understand how inconvenient that can be. Allow us to check. We have sent you an email. Please reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Great Brand, but This Model Has Terrible Battery L
on November 18, 2025
Posted by: Omar Jacy
from Springfield, MA
I’ve been using Motorola phones for the last 10 years, and I’ve always chosen them because of their great battery life, I used to charge my phone only twice a day at most. But this one is the worst experience I’ve had. I have to charge it 7 to 9 times a day, and the phone is still brand new, less than four months old. I honestly so disappointed.
No, I would not recommend this to a friend.
Response from motorola.comBy MitchMotorola Customer CareNovember 18, 2025
Hi Omar, We’re sorry to hear about the battery experience you’re having. We understand how frustrating it can be, especially when you’ve trusted Motorola for reliable battery life over the years. As we stand behind our products, we would like to have the opportunity to investigate your battery concern. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Please avoid the Motorola Q.
on January 19, 2026
Posted by: ItsBackToAppleForMe
I switched from Apple iPhone to Android when I did a contract assignment for a contractor on behalf of Google while traveling remotely this past fall. I wish I never had. This phone glitches like crazy and using Google Maps is like being a Uber driver for a drunk college kid who can't remember where they live. The phone sometimes doesn't display calls coming in when it rings, sometimes it does, it just acts up. Gemini has now made this phone unbearable and unusable, I hate it. I have tried turning off autocorrect to fix AI screwing everything up. I am switching back to iPhone today and I am excited to get out of this device. It cost 10% of an iPhone but it's 100x worse. Avoid. On my way to turn this in and get an iPhone again. G-d save me from Google and Motorola, what a disaster.
No, I would not recommend this to a friend.
Response from motorola.comBy MitchMotorola Customer CareJanuary 19, 2026
Hi ItsBackToAppleForMe, Thank you for sharing your experience, and we’re sorry to hear how frustrating this has been for you. We understand how disruptive it can be when a phone doesn’t behave consistently, especially with calls, navigation, and system features that you rely on daily. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Battery problems
on October 21, 2025
Posted by: Reashadowpaw
Owned it for awhile now battery is draining way too fast
Response from motorola.comBy MitchMotorola Customer CareOctober 22, 2025
Hi Reashadowpaw, We’re sorry to hear that your phone’s battery has been draining faster than expected. We’d like to have the opportunity to look into this further. Please check the email we’ve sent you so we can continue discussing this matter in detail.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Don't buy. Find something else.
on March 3, 2026
Posted by: Worst
from New Jersey
Absolute trash. Doesn't have as many features as the old Moto G stylus. I would return it if I was able to.
It lost a bunch of features on the camera.
No, I would not recommend this to a friend.
Response from motorola.comBy MitchMotorola Customer CareMarch 3, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience, and we understand how frustrating it can be when a new phone does not meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Not good
on June 3, 2025
Posted by: Badd
Battery doesn't last all day screen is smaller than my last 21 Moto g stylus not happy with it at all
Response from motorola.comBy CarlosMotorola Customer CareJune 4, 2025
We're sorry to hear that the device hasn’t met your expectations. Battery life and screen size are important, and we understand how frustrating it can be when they fall short. We appreciate your honest feedback—it helps us improve. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en
Written by a customer while visiting motorola.com
Customer Rating
3 out of 5
3
Charging issues
on December 28, 2025
Posted by: Edith3
from Los Angeles, CA
I just received this phone yesterday, and I'm already disappointed. It comes with a charging cable but no charging cube. I was able to charge it on my wireless charger yesterday, but when I tried today, the screen flashes and the battery is draining instead of charging. I had to go buy the charging cube and it's charging very slowly. I wasn't expecting a brand new phone to malfunction so quickly.
Response from motorola.comBy MitchMotorola Customer CareDecember 29, 2025
Hi Edith3, We’re sorry to hear about the trouble you’re experiencing with your new phone. We’ve sent you an email to assist you further with the concern you’re facing. Please check your inbox and reply at your earliest convenience. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Motorola reinviting "You get what you pay for"
on August 13, 2025
Posted by: No longer touchscreen
Yet another brand new Motorola phone that is not actually a touch screen because the phone does not recognize touch or mis interprets the touch as a command to close the and screens on the phone. Some apps are unusable because if they are opened you must restart the phone to escape. All motorola phones should be seized by the Department of Health for being a public health hazard because they will quadruple your blood pressure.
Response from motorola.comBy MitchMotorola Customer CareAugust 14, 2025
We’re sorry to hear about your experience, and we understand how frustrating this problem must be. The behavior you’re describing with the touchscreen and apps is not what we expect from our devices. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
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