Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,435 Reviews)
Rating breakdown 2,435 reviews
5 Stars
1,780
4 Stars
248
3 Stars
166
2 Stars
103
1 Star
138
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
1
9 fl. oz. liquid soap sensor pump, high-grade brushed stainless steel
on May 11, 2018
Posted by: Robert
In my opinion, while the electron and magnetized cord might be considered an upgrade the soap dispensing control and blind soap containment is a regression. Unless SimpleHuman just wants to sell more soap, the soap volume dispensing control is a disaster. It presumes all users, regardless of age or frequency of use, will know and retain control functionality. Simply put, my wife HATES the product and would prefer the prior iteration. Somehow the design team was allowed to disregard the user needs for dispensing control and easy view of soap content that now requires various methods for observation and refill.
Response from simplehuman.comBy Jeffery Siu, May 11, 2018
Thank you for sharing your experience with the product. We have forwarded your feedback to our Product Development team. This product was designed with the new variable dispense feature to ensure that every member of a family or household gets exactly the right amount of soap each time they use the pump. Instead of pressing buttons to adjust the soap level before using the pump, the variable dispense feature allows the sensor to pick up on the distance of your hand from the pump and dispense a certain amount of soap based on this information. Placing your hand closer to the sensor allows the pump to dispense a smaller amount of soap while moving your hand further away from the sensor increases the amount of soap dispensed.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Awesome product!
on May 22, 2020
Posted by: Anonymous
Absolutely love this liquor soap dispenser! Such a better and more hygienic way of washing your hands! Is incredible!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Super efficient
on May 6, 2020
Posted by: Maria
I love it, is practical, useful, elegant and beautiful!!!!!
Written by a customer while visiting simplehuman.com
Customer Rating
5
great pump & great customer service
on January 28, 2021
Posted by: Bette G.
Really enjoying my liquid sensor pump and the variety of liquid soaps and sanitizers you can use. Customer service is fantastic and company really stands behind their products!
Written by a customer while visiting simplehuman.com
Customer Rating
3
Dispenses Too Much Soap
on January 28, 2021
Posted by: Patricia D.
I have been using, for about 8 years, a simple human soap dispenser in my kitchen that I really like. When I saw this recharable liquid sensor pump I decided to order it for my bathroom. It allows you to dispense the amount of liquid soap that gets dispensed by moving your hand to a certain level in front of the unit. What I don't like is that even placing your hand near where the soap is actually dispensed, too much soap comes out. My older kitchen simple human soap dispenser allows me to set the soap dispenser to a very low soap level manually. I expected this rechargeable soap dispenser to work the same. I'm disappointed in the amount of soap that is wasted on every use.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Style & Ease
on January 28, 2021
Posted by: Maryanne B.
I order this soap dispenser in brass—perfect for my cream-colored kitchen. It’s modern but not industrial looking. And the instant no-touch control for the amount of soap dispensed is so convenient.
Written by a customer while visiting simplehuman.com
Customer Rating
5
AWESOME PUMP!
on January 29, 2021
Posted by: Charles S.
Very easy to refill, and gets the soap out super fast... Only thing I would change is making the tank a little bit bigger. The other, larger model is too bulky so adding a few more ounces to this one would be a big help.
Written by a customer while visiting simplehuman.com
Customer Rating
5
I love this soap pump
on January 29, 2021
Posted by: Gladys H.
I love this soap pump and I bought 3 more for Christmas gifts that went well. They say they don't know how they got along without them. If you purchase this you won't be disappointed.
Written by a customer while visiting simplehuman.com