Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
1,778
4 Stars
248
3 Stars
166
2 Stars
103
1 Star
138
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
1
It’s too sensitive and pumps
on August 16, 2020
Posted by: Katherine H.
It’s too sensitive and pumps out soap when there are no hands present and makes a mess. It damaged my counter.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Works great and the hands-free
on September 18, 2020
Posted by: Christina F.
Works great and the hands-free feature during the pandemic is the reason I purchased this item. Trying to do all I can to keep safe.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Awesome!
on September 19, 2020
Posted by: Lisa W.
So easy to use and refill, great for messy kitchen jobs.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Love how it functions, disappointed in color
on September 25, 2020
Posted by: Anonymous
I ordered the brass finish soap dispenser to match my Simple Human soft brass trash can which is also in my kitchen. The soap dispenser is a different color of brass, so they don't match. Really disappointed because I am decorating my new home. I'm happy with the way the dispenser functions, but only give it 4 stars because of finish discrepancy.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it!
on October 21, 2020
Posted by: Anna R.
Looks great. Dispenses quickly. Always the perfect amount of soap.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great soap dispenser!
on December 9, 2020
Posted by: Loretta R.
The simple human rechargeable liquid soap pump is working wonderfully! It is a great product and we are enjoying using it.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Disapointed
on April 26, 2019
Posted by: Allen
Purchased chrome model and within 2 months it stopped working. They replaced it but sent a brushed nickel model and not chrome, doesn't go with my bath. Waiting to see if it lasts.
Response from simplehuman.comBy Jeffery Siu, April 26, 2019
At simplehuman, we take our shipping processes very seriously. We always claim full responsibility for any fulfillment trouble and work hard to make things right if they ever go wrong. This customer's experience is not normal and we have reached out to them to correct the issue.
Written by a customer while visiting simplehuman.com
Customer Rating
3
I like the product, but not as much as my previous one.
on September 24, 2017
Posted by: F
The soap dispensing is an issue, sometimes it does too much sometimes too little. I think a manual dial/switch to set how much soap is dispensed would be better than the hand location.
Response from simplehuman.comBy Jeffery Siu, September 24, 2017
Thank you for your feedback. We have forwarded your suggestion to our Product Development team. Our new variable dispense feature gives you the option of getting more or less soap based on your hands position to the sensor. Perfect when different people prefer different amounts of soap when washing up.
Written by a customer while visiting simplehuman.com