Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
1,778
4 Stars
248
3 Stars
166
2 Stars
103
1 Star
138
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
5
Love this!
on September 3, 2020
Posted by: Bonnie L.
No more hand washing mess! With my family washing hands so often, I got tired of cleaning around the old soap dispenser.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Works fine w/ one small suggestion
on September 16, 2020
Posted by: Brian N.
Perhaps there could have been a thin window slit down one side so that I can see the level of the soap would have been nice? :)
Written by a customer while visiting simplehuman.com
Customer Rating
3
Needs improvements
on February 11, 2018
Posted by: Mary
Simple human has great products we have purchased a good amount of products for our home however this soap dispenser could use some improvements like having the back of it see thru so that you know how much soap you're putting in it. The other thing is this dispenser is only dispensing simple human soap I tried to use another brand of soap that I've used on all my other simple human dispensers without an issue however with this specific pump it won't come out. This needs to be fixed some
I need to use specific soap for a skin condition and this pump can't do the job even though my other ones in other models can. Please fix this i hate to have to return it when simple human makes great products.
I need to use specific soap for a skin condition and this pump can't do the job even though my other ones in other models can. Please fix this i hate to have to return it when simple human makes great products.
Response from simplehuman.comBy Jeffery Siu, February 11, 2018
Although our liquid soap is manufactured to work well with our pumps, this soap pump is specifically designed to work with a large variety of both hand and dish soap. We only recommend avoiding soaps with micro-beads or exfoliants. We have contacted the customer to assist them with their unit.
Written by a customer while visiting simplehuman.com
Customer Rating
1
My new pump
on July 4, 2020
Posted by: Edward M.
I ordered my new sensor pump because my old one broke and could not be replaced by simplehuman. I am not at all satisfied with the new pump, I ordered the soap to go with it and the pump no longer has the soap insert, you just pour it in. The dispense of soap is very very low, even with height adjustment with your hand. Not a good product, and we own a lot of simple human products.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Touchlesss clean
on March 21, 2020
Posted by: Connie W.
This is my third soap dispenser. The newest ones are really nice for adding soap without a mess. My only complaint is that they don’t seem to last. I sent first one back, received another, lasted only 2 years. I didn’t feel like going through sending back for another. I just ordered another one. The new one charges differently, and is easier to fill. Hopefully this one will last a little longer. I’m a simplehuman gal.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Not reliable
on January 2, 2018
Posted by: Mitchell
Sensor does not always sense
Position and speed sensitive
Works well when it works
Position and speed sensitive
Works well when it works
Written by a customer while visiting simplehuman.com
Customer Rating
2
Sensor Issues
on September 2, 2020
Posted by: Talina M.
The sensor has issues with dispensing the correct amount.
Response from simplehuman.comBy Carey Lew, September 2, 2020
Our rechargeable liquid soap pump features our variable dispense technology as indicated by the sticker on the front of the unit. For less soap, simply place your hand close to the valve. Placing your hand further from the valve will make the pump dispense more soap.
Written by a customer while visiting simplehuman.com
Customer Rating
5
So Easy Auto Pump
on September 20, 2020
Posted by: Donald F.
Like the way it varies quantity based on where you position your hand.
Written by a customer while visiting simplehuman.com