Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,615 Reviews)
Rating breakdown 2,615 reviews
5 Stars
1,923
4 Stars
264
3 Stars
172
2 Stars
112
1 Star
144
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
3
Not reliable
on January 2, 2018
Posted by: Mitchell
Sensor does not always sense
Position and speed sensitive
Works well when it works
Position and speed sensitive
Works well when it works
Written by a customer while visiting simplehuman.com
Customer Rating
5
works well
on January 2, 2018
Posted by: Jan
I found this item to work just as expected and does not drip or make a mess of soap. I prefer the no smell soaps rather than the lavendar provided.
Written by a customer while visiting simplehuman.com
Customer Rating
4
good
on January 2, 2018
Posted by: R
There aren't really any instructions that come with this, so you kind of have to learn that to turn off the dispenser, you must push and hold the power button in on the back. I also had to write in and ask about what the blinking blue light means. Overall, it seems good - once in a while it will drip after it dispenses soap. I have used both simple human soap and another liquid soap, that doesn't seem to be the issue with the dripping.
Written by a customer while visiting simplehuman.com
Customer Rating
4
new stainless steel soap sensor pump
on November 15, 2017
Posted by: Anonymous
the look is awesome. great new design features - control amt of soap by hand position is the best feature. Only drawback is no visual in filling dispenser - easy to overfill.
Written by a customer while visiting simplehuman.com
Customer Rating
5
THE BEST
on October 12, 2017
Posted by: Andrea D.
I thought I loved my previous simplehuman soap dispensers, but then these came out and I'M OBSESSED. The rose gold color, the waterproofing, and the volume sensor make these the best soap dispensers ever. These are literally what I buy everyone for everything - housewarming, wedding, birthday, etc. LOVE.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Liquid Soap Sensor Pump
on October 5, 2017
Posted by: Anonymous
The 9 fl.oz. sensor pump dispensed soap, has easy to manage soap flow depending on where you place you hand under the spout and looks nice. Unfortunately it dripped soap continually and would clog the spout. I would then need to clean it out each time I wanted to use it. I have the other pumps with the visible soap reservoir with flow amount or shutoff using the + or - on top. While they don't hold as much soap, at least they keep the soap inside until I want to use them, I much prefer that to the constantly dripping liquid soap sensor pump so I returned the pump to Simple Human.
Response from simplehuman.comBy Jeffery Siu, October 5, 2017
We apologize for any difficulties you're having with your soap pump. A Customer Service Agent will contact you to resolve this issue.
Written by a customer while visiting simplehuman.com
Customer Rating
3
I like the product, but not as much as my previous one.
on September 24, 2017
Posted by: F
The soap dispensing is an issue, sometimes it does too much sometimes too little. I think a manual dial/switch to set how much soap is dispensed would be better than the hand location.
Response from simplehuman.comBy Jeffery Siu, September 24, 2017
Thank you for your feedback. We have forwarded your suggestion to our Product Development team. Our new variable dispense feature gives you the option of getting more or less soap based on your hands position to the sensor. Perfect when different people prefer different amounts of soap when washing up.
Written by a customer while visiting simplehuman.com