Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,567 Reviews)
Rating breakdown 2,567 reviews
5 Stars
1,884
4 Stars
262
3 Stars
170
2 Stars
109
1 Star
142
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
3
not so simplehuman
on February 26, 2019
Posted by: Arnold
Well, having had and have many simplehuman soap dispensers, I think I can be considered an authority!
This one isn't as good as the last one they made which had a +/- tab on the top to control the volume. Instead this one uses the proximity of your hand or sponge you're holding to dispense a certain amount. My biggest complaint is that even at the largest volume (hand down low) it doesn't dispense enough soap IMO.
But, I suppose there were other mechanical issues with the older model, because it did break or stop working and they don't make it anymore.
This one isn't as good as the last one they made which had a +/- tab on the top to control the volume. Instead this one uses the proximity of your hand or sponge you're holding to dispense a certain amount. My biggest complaint is that even at the largest volume (hand down low) it doesn't dispense enough soap IMO.
But, I suppose there were other mechanical issues with the older model, because it did break or stop working and they don't make it anymore.
Response from simplehuman.comBy Jeffery Siu, February 26, 2019
At simplehuman we are always working to create more efficient and durable products. We meticulously design and extensively test all of our items to ensure that they look great and work well for many years. We take all feedback seriously and any issues are always brought to the attention of our Product Development team so that we can make any necessary improvements.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Rechargeable soap dispensers
on February 24, 2019
Posted by: Rosemary
I love this product, I have one by every sink.
The company is excellent, responsive and KIND.
When you speak with a company customer representative and they listen and are kind , the products they sell are the ones I buy .
The company is excellent, responsive and KIND.
When you speak with a company customer representative and they listen and are kind , the products they sell are the ones I buy .
Written by a customer while visiting simplehuman.com
Customer Rating
5
Better than expected
on February 18, 2019
Posted by: myundt1138
I bought one for home and absolutely love it. It’s easy and quick to charge, easy to refill, and it works exactly as stated, dispensing the stated amount plus no clogging or dripping. It stays clean and it simply works.
I even bought for newly married friend for her birthday.
I even bought for newly married friend for her birthday.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Easy to use
on February 13, 2019
Posted by: Sahwa D.
I love this product is easy to use and I love the improvements they making really love it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Super efficient!
on February 8, 2019
Posted by: Jantina
I’ve tried many soap dispensers - this is the best by far!
Written by a customer while visiting simplehuman.com
Customer Rating
5
No touch !!
on February 2, 2019
Posted by: Anonymous
As a nurse , I’m always conscious of spreading germs . That’s why I love haveing one I’m my kitchen and bathrooms .
Written by a customer while visiting simplehuman.com
Customer Rating
1
disappointed - but good customer service
on January 28, 2019
Posted by: Susan
I received a replacement for one that had trouble dispensing a decent amount of soap but new one is still not working as expected. I would need to put my hand on the pump at least 3+ times to get a decent amount to wash my hand (nothing even close to the amount on their ad). I've had Simple Human battery operated soap dispensers in the past and they were great as far as the amount of soap it dispenses. I like the fact that this is rechargeable and waterproof. I really want to like this pump! Simplehuman, please work on improving this product!
Written by a customer while visiting simplehuman.com
Customer Rating
3
The Jury is still out
on January 12, 2019
Posted by: John
Have had the previous gen pump fail in a similar manner 3 times: would dispense once, then turn itself off. Pro: The magnetic charge cord connection is huge improvement on new model, do like the design of the indicator light. Con: the hand to sensor distance dispensing quantity feature is a nice idea, but doesn't have variability in soap output that the old manual push button adjustment did. Even w/ hand almost touching sensor (position for minimum soap) it dispenses too much soap. Otherwise seems to work well, time will tell regarding reliability.
Written by a customer while visiting simplehuman.com