Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,568 Reviews)
Rating breakdown 2,568 reviews
5 Stars
1,885
4 Stars
262
3 Stars
170
2 Stars
109
1 Star
142
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
5
We love it
on July 22, 2020
Posted by: Keith C.
Today it’s so important to not touch things. It works really good.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Beat my expectations
on July 21, 2020
Posted by: Bette
Arrived quickly; easy to get going; produced exactly as advertised. I could not be happier.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Pump dispenses when hands nowhere near it!
on July 21, 2020
Posted by: Anonymous
Overall, I like the changes that simplehuman has implemented to this pump over their previous designs. The new charger is much better than the previous micro-USB design, which failed on my last pump. I also like the large opening on top for filling the pump, and the variable dispensing based on hand height. However, this pump has a serious flaw. It will dispense when my hands are nowhere near the nozzle! I will be washing dishes in the middle of my sink, and the pump will just start dispensing! It makes a mess of my sink, and wastes soap! I have to turn off the pump to prevent this, which defeats the purpose of this product in the first place. I have submitted a support case, and if simplehuman cannot adjust the sensitivity on the sensor, I will be returning the product.
Response from simplehuman.comBy Jeffery Siu, July 21, 2020
To prevent false triggers, simply polish the tinted sensor window with a soft cloth and rubbing alcohol. Sometimes fingerprints or soap residue seeps onto the sensor and inadvertently triggers the infrared sensor.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Solid product!
on July 18, 2020
Posted by: Kurt U.
A 5-Star product - easy to fill and a one-time charge should last for several months. A bit pricey but a clean look and vital in this day of hands-free everything. Thank you!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great Soap Dispenser!
on July 17, 2020
Posted by: Anonymous
I absolutely love this thing! You can control the amount of soap dispensed so you always get the right amount needed to clean your hands. I will admit the price is a little high but you get what you pay for. I am sure there’s a cheaper one out there but I can assure you it will not be made as well as this product.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it!
on July 17, 2020
Posted by: Veda
We love this so much we bought a second one. The upgrades to this design (from the a much older model we have) are fantastic. Thank you!
Written by a customer while visiting simplehuman.com
Customer Rating
2
Nice
on July 12, 2020
Posted by: Elizabeth
I haven’t had this very long, but it seems to be efficient. I haven’t had to recharge it or to refill it yet so… And the fact that I needed one right away and couldn’t get the color that I preferred to match the Decor and the room was a little disappointing. All the sparkly ones on the website of course are out of stock
Written by a customer while visiting simplehuman.com
Customer Rating
5
Superb
on July 7, 2020
Posted by: Sharon S.
I specifically brought this item because of an event we were having at my home. The previous soap pump would leave drippings on my kitchen sink and bathroom sink. With simplehuman I don't have that problem at all. No one has to touch anything to get soap, no more drips on the sink counter. I love that it came with a sample of liquid soap but I so love that it accepts regular liquid soap as well since I have so much of it already. Will definitely purchase 2 more for my remaining bathrooms.
Written by a customer while visiting simplehuman.com