I'm very glad to have this soap dispenser back. We had the same soap dispenser which lasted less than a year. It went out in the beginning of this year of 2020. The new one doesn't dispense as well as my last one though, Seems to have less soap coming out of it even when you put your hand far away from it.
Response from simplehuman.comBy Carey Lew, November 23, 2020
At simplehuman we are always working to create more efficient and durable products. We meticulously design and extensively test all of our items to ensure that they look great and work well for many years. We take all feedback seriously and any issues are always brought to the attention of our Product Development team so that we can make any necessary improvements.
Broke after a month. Charged it. Turned it off and on. Cleared the pump dispenser- still won’t dispense any soap. I had one from 5 years ago that worked forever!!!
I purchased one of these dispensers less than a year ago and I loved it. I was disappointed it stopped working after 11 months. I think its a great dispenser and I would highly recommend it but if it doesn't work longer than 11 months I would not.
I absolutely love my rechargeable liquid soap sensor pumps. I now have two of them, one in the bathroom for hand soap and one in the kitchen for dishwasher soap.