Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Average customer rating
4.4
(2,570 Reviews)
Rating breakdown 2,570 reviews
5 Stars
1,886
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
142
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brushed
Customer Rating
3
Great EXCEPT a major design flaw
on November 2, 2020
Posted by: Anonymous
The pump lives up to the promotional materials, but it doesn’t work for our pedestal sinks and can be difficult on cabinet sinks, because the sensor is not calibrated well. This poorly designed calibration Results in soap squirting when anything—your hand, a faucet handle, the edge of a towel you’re using, ANYTHING—is beneath the pump spout. It even squirts soap onto the sink or cabinet if you’re toweling off soap that previously squirted onto the sink or cabinet. You have to learn how to pick up the pump to avoid its squirting soap when you want to move the pump for cleaning. The pump needs to be calibrated so that it squirts soap only if your hand is one inch from the nozzle. That would mean you only have one choice in the amount of soap you get, but that would be far better than the nuisance caused by the current design. Please do a recall and fix this wasteful, annoying flaw.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Rechargeable liquid soap sensor pump
on November 2, 2020
Posted by: Janet F.
I absolutely love this soap dispenser! During Covid times, everyone should have at least 1 if not all sinks in their home with this soap dispenser. I SO love not having to touch anything. I just put my hand under and out comes the soap. The charge last a long time!
Written by a customer while visiting simplehuman.com
Customer Rating
4
Sleek, works as expected
on November 2, 2020
Posted by: Anonymous
I like this and especially like the “dual” amount option for dispensing less or more soap. My only “complaint” is when there is steam in the sink, the sensor randomly dispenses soap. It doesn’t happen often so this isn’t a show-stopper; just something to keep in mind.
Written by a customer while visiting simplehuman.com
Customer Rating
5
RN APPROVED
on November 1, 2020
Posted by: Elizabeth R.
I am a nurse and have always been a fan of touchless hand washing products. The simplehuman soap pump is fabulous, it works perfectly and is pleasing to the eye. Wonderful product—would definitely recommend!!
Written by a customer while visiting simplehuman.com
Customer Rating
4
perfect sink size
on November 1, 2020
Posted by: Roberta C.
I like the idea of different levels of soap amounts. Rarely drips. The only 2 reasons I did not give this a five star: there is no window to indicate liquid level and it did not have a standard electrical plug for recharging. I had to purchase an adaptor for USB to plug in tip to recharge it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love the "no touch" use.
on November 1, 2020
Posted by: Peter M.
Love the "no touch" use. Wish it was a little less pricey.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Great Product
on November 1, 2020
Posted by: Nanette T.
This is the second one i purchased. I have one in each bathroom. They work perfectly!
Written by a customer while visiting simplehuman.com
Customer Rating
4
Needs better soap control
on October 31, 2020
Posted by: Nancy H.
Love the dispenser. Wish it had better control of amount of soap dispensed.
Written by a customer while visiting simplehuman.com