Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Woodfire Outdoor Grill & Smoker, 7-in-1 Master Grill, BBQ Smoker, & Outdoor Air Fryer with Woodfire Technology - Gray
Average customer rating
4.7 out of 5
4.7
(408 Reviews)
Open Ratings Snapshot
Rating breakdown 408 reviews
5 Stars
346
4 Stars
36
3 Stars
17
2 Stars
2
1 Star
7
96%of customers recommend this product. 
(
355 out of 370
)
Best Buy Privacy Policy
Customer Reviews for Ninja - Refurbished Excellent - Woodfire Outdoor Grill & Smoker, 7-in-1 Master Grill, BBQ Smoker, & Outdoor Air Fryer with Woodfire Technology - Gray
Customer Rating
3 out of 5
3
Grease drips outside of trap
on October 3, 2022
Posted by: Lightnirod
from Oregon
Gender:Female
I really do want to love this grill, and I suppose I do. However, I'm not pleased with a couple of issues I have. The lid drips grease down onto the inside of the grill leg and onto the stand. This only happens on one side. It makes a mess that isn't easy to get to. The stand was very wobbly and Ninja sent a replacement (then I had to take the old stand to ship via FedEX with is quite a ways from my house. Would have been nice to have FedEx pick it up). However the new stand isn't much better. I would like to have the option of a more solid stand that doesn't fold down. And maybe has storage compartments for accessories. It would also be nice to be able to control the smoke intensity. I like the smoke but usually it is far too strong. I am going to hold off recommendations until maybe a redesign.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
Tailgate and camping must have!
on August 26, 2022
Posted by: KatieNE
from Omaha, NE
Gender:Female
[This review was collected as part of a promotion.] Upon opening the box, I was pleasantly surprised to find a well packaged and easy to assemble unit with instructions for not only assembly, but how to grill/smoke/and air fry. I started out with a simple frozen hand-pressed hamburger patties. I used the smoker functionality to give the burgers a bit of an extra taste. Following the provided instructions, I preheated the grill unit, with the smoking function on, and within 5-10 minutes, I was able to drop 5 – 1/3 lb patties on the grill for cooking. The burgers turned out great, grilling functionality caramelized the outside of the burgers, trapping the juices inside. The smoking function was strong enough, I stopped halfway through the cooking process as to not over do it. I then switched to ears of corn, which took less than 10 minutes to cook.

One drawback I have with this unit is the length of the power cable - very short - especially if designated for outdoor use. I ended up having to grab an extension cord to hook up. Overall, if you have a small family – under 5 – and don’t have access to a regular gas or charcoal grill/smoker, this is a great entry point. I don’t see the smoking part of this being very functional, as the surface/cooking volume is rather small; rack of ribs wouldn’t fit, and would only be able to cook a 5-7lb pork butt at a time. I could see this being a great tailgating accessory, being able to air fry wings, fries, tots, etc.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Best thing ever
on September 21, 2022
Posted by: EdiD
from Clarksville, TN
Gender:Female
Verified Purchase:Yes
Omg, this is the best. So much easier than the big smokers and not to mention all the other things it can do, that a regular smoker can’t. So far, I made chicken thighs, pulled pork, medium rare tri tip and steak, it all turned out fabulous. The only downside is, that now my husband refuses to do any grilling or smoking, he just says “put it on the Ninja” my days of having a break from cooking are gone.
But on the bright side, it’s easy to use, not much work, food is delicious and clean up is a breeze
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Overpriced
on November 29, 2022
Posted by: JayR
from Alabama
Gender:Male
I have used this grill several times and though it does a decent job, I feel it is overpriced.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great Grill/Smoker/Air Crisper
on August 7, 2022
Posted by: Kathy F.
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] The Ninja Woodfire Outdoor Grill was made just for me! I have enjoyed smoking and grilling foods for over thirty years with many different types but this one is now my favorite. It has the advantage of speed that a gas grill provides but the taste of a smoker which usually takes a long time to get ready. Within an hour of opening the box I was ready to grill shrimp and trout filets, both turned out wonderful! It came with two bags of pellets and I used the milder one which added just the right amount of smoke flavor. Ease of cleanup is an advantage over other smokers as is the constant exact temperature. Once the griddle plate was cool, I just washed with soap and water. I had lined the grease tray with foil so that was also easy. The pellets weren’t totally consumed on my first use so I will just add a little next time.
Of course, the Ninja Woodfire Grill is also able to air crisp which my husband will like because he doesn’t like the smell in the house when I use my air fryer! It is also able to bake, roast, broil and dehydrate. I envision using the Ninja Grill as a second “oven” when I host large gatherings and need to cook dishes at two different temperatures. Also nice to use when it is hot and I don’t want to heat up my kitchen with my big oven.
The “Quick Start Guide” is extremely useful and provides easy recipes to try. The last few pages are charts for various foods and what temperatures and times to use. This is helpful when converting my old recipes.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
I love this!
on August 29, 2022
Posted by: Daniellerbee
from Arizona
[This review was collected as part of a promotion.] I have always been a fan of ninja and have many of their products in my home. The Ninja Woodfire™ Outdoor Grill is a amazing! We love smoked and grilled foods but doing it the ordinary way is such a pain. The Ninja Woodfire™ Outdoor Grill is easy to use and cleans up easily. So far I have smoked a pork shoulder and a whole chicken and they were amazing! It is great to cook outside and not heat up the house with the oven. I highly recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
I made some very tasty ribs on this.
on September 5, 2022
Posted by: espondel
from Columbus, PA
Gender:Female
[This review was collected as part of a promotion.] We have smoked ribs on this twice.
I followed the directions on the baby back ribs package and not the ones in the book that came with my Ninja Woodfire Grill.
The main reason I did this was because there is a recipe for ribs in the booklet that comes with the Ninja Woodfire Grill. It tells you to cook them at 250 degrees for 2 hours. Then in the back of that booklet it says to cook them at 300 degrees for 1-2 hours.
Since their booklet wasn't consistent, I followed the directions on the package and they came out great!
We've also used it as an air fryer several times as well. Did up some sweet potato fries and they turned out great too!
It does take a lot of electricity though. That is one of the reasons I did not give it 5 stars.
The wood pellets are gone almost within one hour. So if you want an extra smoky flavor; plan on adding another scoop.
Clean up is very easy. I lined the drip pan with foil like they recommend and that catches all the mess and the other parts come out and are very easy to clean.
My husband says that the ribs that we made on it are some of the best I've ever made.
So it's definitely worth giving it a try.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Not sure
on April 17, 2023
Posted by: Marshall
from Pittsburgh, Pa
Gender:Male
We only used it once but I really didn’t like the way it cooked the chicken. We had marinated it and used the robust pellets, we’re going to try again without the marinade and the robust pellets. We own just about all the ninja products so I’m sure this will work as well as all the rest.
Written by a customer while visiting sharkninja.com
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