Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Woodfire Outdoor Grill & Smoker, 7-in-1 Master Grill, BBQ Smoker, & Outdoor Air Fryer with Woodfire Technology - Gray
Average customer rating
4.7
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
346
4 Stars
36
3 Stars
17
2 Stars
2
1 Star
7
96%of customers recommend this product.
(
355 out of
370)
Customer Reviews for Ninja - Refurbished Excellent - Woodfire Outdoor Grill & Smoker, 7-in-1 Master Grill, BBQ Smoker, & Outdoor Air Fryer with Woodfire Technology - Gray
Posted by: grillgirl
from mo.
Gender:Female
Verified Purchase:Yes
you lnow the table I bought should have a side where you can put your food on. The table is a little flimys, need to be more solide for the price, Not good.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Nice Grill
on September 6, 2022
Posted by: Cmado
from Texas
[This review was collected as part of a promotion.] This is a pretty nice outdoor grill. It looks very nice; it's pretty small, so it doesn't take up much room on our patio, and it is pretty easy to clean. I cooked hamburger patties on this grill using wood pellets. The patties came out cooked evenly and it only took 8 minutes total to finish cooking. The patties turned out a bit dry and I didn't notice any taste left over from the wood pellets, which was a bit disappointing.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Comes with an extra basket!
on August 18, 2022
Posted by: Amberrose061980
from Bunker Hill
Gender:Female
[This review was collected as part of a promotion.] I'm one hundred percent and way beyond that number impressed with my new Ninja Woodfire Outdoor Grill. I had ribs I was just waiting to cook and let me tell you they turned out better than expected. This grill can literally do everything and I love that it's smaller in size and so compact that I can easily put this in my car and take it with me on any day trip with a plug in or vacation. It even came with an extra basket that can dehydrate, roast, and air fry which was an absolute pleasant surprise. I briefly went over directions but it's so easy to use that even if you do make a mistake it's set up to still get the job done so don't worry if you skip a step as you will see it doesn't disappoint. I plugged it in and let it preheat then choose my temp which is low, medium, or high and I left it on high. Then added my wood pellets and used the cup it comes with for the right measured amount. Then hit the flame button letting it know I'm using the pellets and then used the up and down buttons next to set my time to cook for an hour minimum. During set up it let's you know when it's ready to begin and tells you when it's done as it automatically goes to off when complete. I did rotate my ribs once but honestly even if I didn't they would of still turned out fantastic and cooked evenly. It even comes with a book that gives you the time and temperature for a huge selection of foods so I will be experimenting. As for clean up any spillage easily wipes off but I do suggest like the book says to put aluminum foil over the grease collector tray in the back for easy disposal. Overall I can definitely say without a doubt that I recommend this grill and my family and I really enjoy the smokey flavor!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
10+ —- what a GEM!!!
on January 5, 2023
Posted by: Carolyn10
from Longview, Texas
Gender:Female
[This review was collected as part of a promotion.] This grill is FANTASTIC! It is a 3-in-1 outdoor grill. Our first meal was blackened catfish tacos! They were grilled to perfection! (Of course, a Son with an extensive cooking background made the sauce.). If you put the grill on three, then it will grill for three minutes before shutting off. Thus, level six would equate to six minutes, so on and so forth. This grill is quite the extra item you need for the patio. Our next meal was bacon wrapped stuffed jalapeños. Again, cooked to perfection. (Sorry. I forgot to take a picture.). You can use it as a grill, smoker or air fryer. I would most definitely recommend this item. Additionally, I think it would be awesome for camping, as well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I LOVE my new Ninja Woodfire Grill
on December 19, 2022
Posted by: Rcansawgal
from Cedarville, Arkansas
Gender:Female
[This review was collected as part of a promotion.] First let me say, the hardest part of set up, is unboxing, it is a bit heavy. My guess is it weighs approximately 40lbs. That’s with the drip tray slide in and the grill plate in place. Once it’s unboxed, and unwrapped, it only takes a minute to screw the two handles in place. No tolls need to assemble, there is a tool included for the screws on the handles. It also includes, 2 packages of pellets, and a measuring scoop. So if you want to unbox and immediately try it out all you need is some good meat/food to throw onto the grill. Comes with a quick guide, which tells you all the basic information for using in about 5 steps. The quick guide all includes a chart with suggested cooking times depending on type of meat etc that you are cooking, and several recipes for meals, sauces, and dry rubs. The LED Screen tells you step my step as to what’s going on like IGN means it’s igniting the smoke pellets, the it will say PRE for preheat, once it’s preheated it will beep and and screen will say “add food”. Easy peasey, no guessing. You can set your desired cooking time with the timer and you can also choose the temperature. With use of the grill setting, it left beautiful grill marks on the meat. The air fryer cooked or seasoned raw French fried cut potatoes to perfection. So far, we are quite pleased with this grill/smoker/air fryer combo. Though it does weigh approximately 40lbs., it would easily fit into a car, if you chose to take it elsewhere. It’s quite compact. The grill plate is nonstick and was an absolute breeze to clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Should of
on September 8, 2022
Posted by: Mark
from New York
Gender:Male
For the money you can buy a weber. The Pro package should of come with the stand, the cover etc. This is a bit pricey for an electric grill. You need to have a powerful enough generator with you to use it if not at home and you want to tailgate with it, that is if where you are generators are allowed. Would be great if it was twice the size for this price as well. Not saying i don't like it just saying!!!!!
Response from sharkninja.comBy SharkNinja, September 16, 2022
Thank you for taking the time to share your feedback with us. We assure you that we will keep this information in mind when making changes to our products or services in the future. If you have any other questions or concerns please do not hesitate to reach back out to us.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not happy
on January 7, 2024
Posted by: Rick
from Arizona
Gender:Male
Purchased this wood Fire grill little over a year ago. This grill is kept covered on my covered patio. Haven’t used it in a few months and went to use it today and it was covered in dust and the front control panel is delaminating from the unit. Not happy with that. Cover seems useless
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 14, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Woodfire™ Pro Outdoor Grill & Smoker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Woodfire™ Pro Outdoor Grill & Smoker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Posted by: mommag
from georgia
Gender:Female
Verified Purchase:Yes
I have used my ninja foodi 3 times since purchasing. I liked the way the cook functions that I used performed but the cooking area is too small and the smoke feature or should I say pellets burn out too soon so it also needs to be bigger. I do like the convenience a lot.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 7, 2022
Thank you for taking the time to share your feedback with us. We would like to discuss this matter with you and gather more information. Could you kindly share your contact information with us via email at helpfulninja@sharkninja.com?
Written by a customer while visiting sharkninja.com