Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Customer Rating
5
Count ask for a better phone!
on November 3, 2024
Posted by: StacyStrong
[This review was collected as part of a promotion.] Absolutely love my flip 5, I own my own entertainment business and this phone along with galaxy ai makes work a lot easier and saves me so much more time!!! All the thing this phone can do will blow your mind, the picture is bright and beautiful on the actual screen and on the cover screen which is such a fun feature, I started with the galaxy flip 3 now I have the flip 5 and I'll have the flip 6 very soon!! I have ONLY ever used galaxy since their very first smart phone and I so glad I made that choice, I haven't list anything because all my stuff gets uploaded from phone to phone with ease!! The flip 5 is incredibly durable and I am in love and will be a galaxy girl until the end!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and Durable!
on November 5, 2024
Posted by: Drkeys
[This review was collected as part of a promotion.] The compact design of the phone in my opinion is the best protection! I find the larger homescreen update from the previous Z flips is a great bonus. It enables me to respond to messages, check my schedule for the day, or just read a recent news update. I find this design to helpful when it is necessary to be discrete (i.e. in a work meeting) but you may have an important issue to address.
I use my phone for personal, work and business purposes and it serves well for each categories. The multitasking feature with Samsung will always be my top feature! I am constantly utilizing multiple apps at the same time.
The flip has enabled me to capture great memories while it serves as a portable tripod replacement. Now I can set my phone and take photos and videos without having to use any stand.
I have started using Galaxy AI, especially the translation option for work when I need to translate something for or to my coworkers abroad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've ever seen
on November 5, 2024
Posted by: PinkRabbit
[This review was collected as part of a promotion.] I love the way this phone works. I also like the new, unfamiliar but very helpful feature called "Galaxy AI" Other features also work great. They have reduced the crease on the phone and also the thickness. My favorite is the upgrade in the bigger cover screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As good as expected
on November 6, 2024
Posted by: Lanelo
[This review was collected as part of a promotion.] The phone is compact, lightweight and fabulous. I was worried about the durability of the fold - no issues so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Gem
on November 6, 2024
Posted by: Sumpat
[This review was collected as part of a promotion.] Awesome phone. Slim and pocket friendly. Finally. I got rid off those bulky phones and took this Gem. Great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Flip series so much, I bought another!
on November 6, 2024
Posted by: Yahtzee
[This review was collected as part of a promotion.] I owned an S6 years ago and loved the Samsung features, lack of bloatware, and it's speed. I used a different brand for 6 years before I switched back to Samsung for the Flip. It's nice to have a phone that fits in a pocket and still has a large touch screen. Samsung's AI makes voice to text to voice translations quick and seamless. I've been waiting for this feature for a long time. And Samsung has the best ear buds for the money! The latest version comes in a stylish chrome. They look as amazing as they work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Front screen
on November 6, 2024
Posted by: Lovevivendi
[This review was collected as part of a promotion.] Front screen has less function than I thought. It has limited app to use.
Value
3
Response from Samsung USBy Social Commerce, November 8, 2024
Good day Lovevivendi,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your Z Flip6 is folded, you can use your cover screen touch screen to access shortcuts without opening your Z Flip6. You can easily customize the appearance and functions of your cover screen. 1. From Settings tap Cover screen. 2. Tap one of the following options: * Manage: Choose a wallpaper design for the Cover screen. * Tap the layout image to customize the elements on the screen. * Add new: Create a customized wallpaper to save to your designs. * Widgets: Choose what information to show when you swipe left on the cover screen. * Cover screen timeout: Set the cover screen to turn off after a set amount of time. * Show notifications: Enable this feature to automatically display notifications on the cover screen. * Turn on screen for notifications: Enable this feature to automatically turn on the cover screen when you receive a notification. * Quick responses: Add or remove text message responses. I have included a link to your device manual so that you may easily customize your device to suit your personality. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your Z Flip6 is folded, you can use your cover screen touch screen to access shortcuts without opening your Z Flip6. You can easily customize the appearance and functions of your cover screen. 1. From Settings tap Cover screen. 2. Tap one of the following options: * Manage: Choose a wallpaper design for the Cover screen. * Tap the layout image to customize the elements on the screen. * Add new: Create a customized wallpaper to save to your designs. * Widgets: Choose what information to show when you swipe left on the cover screen. * Cover screen timeout: Set the cover screen to turn off after a set amount of time. * Show notifications: Enable this feature to automatically display notifications on the cover screen. * Turn on screen for notifications: Enable this feature to automatically turn on the cover screen when you receive a notification. * Quick responses: Add or remove text message responses. I have included a link to your device manual so that you may easily customize your device to suit your personality. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
2
Flip 5 phone
on November 7, 2024
Posted by: Mikayla
[This review was collected as part of a promotion.] I have the flip 3 before this one. I have my flips. They fit my ideal idea of a phone
Value
2
Response from Samsung USBy Social Commerce, November 8, 2024
Hello Mikayla,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Written by a customer while visiting Samsung US