Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Customer Rating
5
A jump into the future, but a blast from the past
on August 26, 2024
Posted by: R0TTENIRT
[This review was collected as part of a promotion.] The samsung flip is the best phone I've had in all of my years using samsung phones. The feel-good sleek design makes this phone pop out in its uniqueness, but familiarness at the same time. The front screen display is one of my favorite parts as its such a simple yet useful design. The recent update of Galaxy AI has introduced a whole new level of browsing the internet, making it so easy to search for clothing or designer work through just a tap of the screen. The samsung galaxy phones will always be a top pick for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than the previous versions
on August 26, 2024
Posted by: fitsinpocket
[This review was collected as part of a promotion.] I upgraded to the flip 5 after using the flip 3. The flip 5s cover screen is way more useful than the previous versions. There hasn't been any issues with the original screen protector bubbling up like i did on the flip3 too. I like the size of the phone since it fits into my pockets easily when folded. There are a couple features i wish it did have though. A better camera would have been nice. I didnt like the fact samsung overlooked the phone being uwb compatible, so if you pair your phone as a key for the car, there is no proximity features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on August 26, 2024
Posted by: Tmoney13
[This review was collected as part of a promotion.] I got this phone when it first came out and it has not disappointed. It has been able to handle my day too. Day personal stuff as well as all the work-related stuff I do. I would not hesitate recommending this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products has great battery efficiency
on August 26, 2024
Posted by: Greatproduct
[This review was collected as part of a promotion.] This phones efficiency and being compact makes this phone one my favorite electronic devices to own and fun to use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Not a bad phone
on August 26, 2024
Posted by: IuseaFlipPhoneAgain
[This review was collected as part of a promotion.] Well the phone is open it works just fine I really have no complaints seems like most other Android phones. When the phone is closed the outside screen is not so great. Very limited. I wish you had more functionality. At times I also feel it's not as responsive as the main screen that's open. Galaxy AI, have not used it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone surprisingly durable
on August 26, 2024
Posted by: Default
[This review was collected as part of a promotion.] The phone is great it is surprisingly durable and robust. the form factor is great and folds into a very compact form of a little wide. The updates and new features that the phone enabled are also awesome. The front screen can handle almost any app with seemingly no hiccups and doesn't have issues with storage or over-heating. Apparently they have an AI now too which seems useful for some but I have no need for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fold
on August 26, 2024
Posted by: Cdjohnson
[This review was collected as part of a promotion.] I remember a time when cell phones were just unheard of. Im that old. The slim design of my flip phone helps to have better control. Arthritis and all.....lol. not only is my phone pocket friendly, but galaxy ai has help to improve the way I use my phone. The ease of taking photos, and enhancing them, well it just amazes me. Thank you for making this phone old lady friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Z Flip 5 review
on August 26, 2024
Posted by: DavidH
[This review was collected as part of a promotion.] I had the previous version and it was much better. This model you noticed a crease after 2 months and the other phone never did that
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Hey there DavidH,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes is great for those unexpected situations that we may find ourselves in at times in life like being playfully pushed into the pool with your phone in hand, to dropping and cracking the screen while carrying gifts in from the car, to accidentally losing our phone while running errands, or when someone steals your Flip5. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like any further assistance after reviewing the resource that has been shared or if you have any questions for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes is great for those unexpected situations that we may find ourselves in at times in life like being playfully pushed into the pool with your phone in hand, to dropping and cracking the screen while carrying gifts in from the car, to accidentally losing our phone while running errands, or when someone steals your Flip5. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like any further assistance after reviewing the resource that has been shared or if you have any questions for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US