Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - White / Shore
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
187
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
241 out of
259)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - White / Shore
Customer Rating
5
Comfortable AND Aesthetic!!
on April 24, 2026
Posted by: Hannah L.
from US, United States
[This review was collected as part of a promotion.] This chair is SO much more comfortable than my previous old task chair. I love how adjustable it is and the color and aesthetic is so pleasing and fits right into my home decor! As someone who gets sciatica, this has been a game-change with the lumbar support. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Nice but not perfect
on April 23, 2026
Posted by: Taylor M.
from US, United States
[This review was collected as part of a promotion.] Chair seems like good quality. I like the adjustments it offers. One thing I would modify would be the arm rests. I wish they would lock into place once adjustment is made because they are super flimsy and pop out of place with any movement/pressure.
Written by a customer while visiting Branch
Customer Rating
5
Love this Chair
on April 23, 2026
Posted by: Carole D.
from US, United States
[This review was collected as part of a promotion.] I am short with long legs and am able to adjust this chair in many ways. I especially like that the seat moves forward crating a deeper area for my seated parts. I haven't used it yet with my new desk, which is soon to be set up, so I will have more to say then.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Well done!
on April 23, 2026
Posted by: Gene K.
from US, United States
[This review was collected as part of a promotion.] Great value for an excellent chair! Not the most expensive, but well done on a price- performance basis. Look forward to enjoying my new desk chair for a long time to come.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Overpriced chair
on April 21, 2026
Posted by: Garrett M.
from US, United States
[This review was collected as part of a promotion.] My expectations were high due to the price of the chair. I was also skeptical per the reviews I came across on social media regarding the arm rests being wobbly. Turns out to be true even tightening them does not help. My main issue is the lack of extension with raising the height of the chair. I am unable to sit comfortably at my desk without my arms/wrists being in pain. I wish I could elevate the chair to a higher position. I appreciate the style and esthetic of the chair, but it is not comfortable and I have only had it for 5 days.
Written by a customer while visiting Branch
Customer Rating
3
Not for people over 6ft
on April 19, 2026
Posted by: Marc S.
from US, United States
[This review was collected as part of a promotion.] Arms of chair do not go high enough for people over 6ft. Disappointing. Seat also feels like you are going to be ejected from it.
Written by a customer while visiting Branch
Customer Rating
3
Good, not great
on April 18, 2026
Posted by: Michael C.
from US, United States
[This review was collected as part of a promotion.] We have 2 homes and both have dual offices as we work remote. Herman Miller chairs in one, and this pair in our second home. I didn’t expect the same quality or comfort at half the price, but my wife likes the look of these chairs and the reviews seemed positive. If I had to do it all over, I would have spent the money on Herman Miller again. Biggest complaint is how flimsy the arms feel. I’m also wondering how they will hold up over time. The HM chairs are 6 years old and still feel like new. We shall see how these hold up. Ask me in a year for an update.
Written by a customer while visiting Branch
Customer Rating
5
Wow, wonderful
on April 17, 2026
Posted by: Carolyn R.
from US, United States
[This review was collected as part of a promotion.] Such a pretty chair and a solid one. I ordered the vegan brown with the headrest and tall cylinder (6’0 ‘) It looks quality and fits me well. I haven’t spent a lot of time sitting in it but so far so good. Oh, and putting it together was a breeze.
I would recommend this to a friend!
Written by a customer while visiting Branch