Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - White / Shore
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
187
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
241 out of
259)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - White / Shore
Customer Rating
4
Not for short people
on June 27, 2026
Posted by: Daniel
from US, United States
The seat itself is comfortable. However, at 5'4", my feet are just on the ground. I get by with a pair of crocs or a small stool under the desk for full comfort. Also, the arms of this chair are rock hard. I plan to get an arm cushion.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Above average
on June 25, 2026
Posted by: Richard A.
from US, United States
[This review was collected as part of a promotion.] Instructions were good, but the setup took WAY more time than expected. A couple of the screw holes are in tight (for my hands) places. That said, learning how/where to make adjustments was straightforward. The chair seems comfortable , and I'm looking forward to using it. :)
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Nice Office Chair At First Impressions!
on June 25, 2026
Posted by: Troy E.
from US, United States
The Ergonomic Chair Pro at first impressions seems to be a great office chair for my home office. It was easy to assemble and the instructions were very straight forward and clear. I have an above average build and tall and I like the adjustability of the seat depth which helps give my longer thighs better support when sitting for long periods of time. The fabric seems to be pretty durable; only time will tell if it stands up to my daily use. The foam in the seat is nice and thick and solid when new, hopefully that does not change. I do wish it was manufactured with memory foam as I believe that would provide a better seat for the long term. I will be watching how well this particular seat performs going forward.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Nice Chair, Great Service
on June 24, 2026
Posted by: Jesse D.
from US, United States
[This review was collected as part of a promotion.] Happy with my purchase and enjoyed working with Branch. Would consider them for additional purchases in the future.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Truely ergonomic
on June 21, 2026
Posted by: Arvind R.
from US, United States
[This review was collected as part of a promotion.] I bought the Branch Ergonomic Chair Pro 3 (with headrest) weeks ago to replace my aging home office chair.. I am glad I did. It has been such a relief since, particularly with my lower back issues. After sitting at my desk all day, I no longer feel tired. Assembling the chair was fairly straightforward. It does take some time getting used to the various adjustments, but thereafter it's easy. The headrest could have additional forward tilt settings though.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great Product
on June 21, 2026
Posted by: PATRICIA K.
from US, United States
I love this chair! It can be adjusted to fit my needs comfortably.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
I’m 5’7”. I work in IT and do 10 hour days. Its the best chair I’ve ever used.
on June 20, 2026
Posted by: Craig B.
from US, United States
[This review was collected as part of a promotion.] I’m 5’7”. I work in IT and do 10 hour days. Its the best chair I’ve ever used. I did get the “optional” headrest, I do think this shouldn’t be optional. The chair itself is amazing, especially if you’re on the shorter side. The headrest and chair are extremely configurable and easy to adjust. The mesh back with lumbar supports work better than anything else I’ve sat in. I do already have a foot rocker, this is the only thing you need to pair with it, for your ankles. Everything else in terms of fatigue or back pain was relieved by the chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Great chair but too big for me
on June 19, 2026
Posted by: Shelby H.
from US, United States
[This review was collected as part of a promotion.] I thought I loved this chair until I realized it is too big for me. The armrests don’t clone close enough too my body, so my arms are extended out causing a kink in my neck. The back rest is too high above my back so the head rest doesn’t work well.
I would recommend this to a friend!
Written by a customer while visiting Branch