Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
189
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
243 out of
261)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Customer Rating
4
Great Chair... But......
on August 19, 2026
Posted by: Barry G.
from US, United States
[This review was collected as part of a promotion.] I would have loved to give this chair 5 stars... the fit is great, the instructions to put together and customize the various adjustments are easy to follow, and service is fast to respond to emails. The only hesitation is the seat is made of hard foam and if you have an issue with your sitting bones, you are going to feel it over time. But that would be true of just about any chair! The adjustments suggested to alleviate that difficulty helped some!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Very comfortable and well made!
on August 18, 2026
Posted by: CARLY K.
from US, United States
[This review was collected as part of a promotion.] Well made chair that is very supportive of my back. I love that you can customize it in so many ways so it's perfect for you.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Comfortable
on August 16, 2026
Posted by: Isaac F.
from US, United States
[This review was collected as part of a promotion.] I replaced my Secret Labs chair because it was too hard and creating painful pressure points during long work sessions and meetings. The Branch chair has been pretty comfortable and provides good support. I like the change.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Ergonomics and my back
on August 15, 2026
Posted by: Michael P. R.
from US, United States
[This review was collected as part of a promotion.] After just one week, I’m noticing less pain in my lower back. I should have bought this a year ago!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2
Office chair
on August 15, 2026
Posted by: C G.
from US, United States
[This review was collected as part of a promotion.] I’m very happy with the chair, however when assembling I found the hardware to be not up to par. I found the bolts difficult at times to line up and had to be careful because the allen wrench would strip out the head of the bolts difficult. Case in point, as I was attaching the single leg the bolt was not lining up correctly and I could not tighten as needed and stripped the head of the bolt out, and by stripping it out I could not remove it, so the bolt is not fully tightened. I’m afraid over time it will come loose and I would have to replace the entire bottom wheel frame. Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Great chair
on August 13, 2026
Posted by: Laura W.
from US, United States
[This review was collected as part of a promotion.] This chair is great- very comfortable and highly customizable. Highly recommend it for folks who work from home.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2
Average at best
on August 13, 2026
Posted by: Justin
from US
Title says it all. Felt like I got the chair you sit at for a job interview when the interviewer wants you to be uncomfortable and start sweating after 3 questions. Skip it
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Comfort for tall people...
on August 11, 2026
Posted by: Jed M.
from US, United States
[This review was collected as part of a promotion.] When I sat in the chair, I let out an audible sound of relief. I had tolerated chairs for everyone for nearly 25 years, and to have a chair that fits my 6'4" frame will ideally allow me to enjoy a job I love just a little bit more.
I would recommend this to a friend!
Written by a customer while visiting Branch