Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
189
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
243 out of
261)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Customer Rating
5
Best. Chair. Ever.
on September 13, 2026
Posted by: Vanessa M.
from US, United States
[This review was collected as part of a promotion.] I have always purchased chairs that fit my budget, but I realized I spent more on the cheapy ones than buying quality. Well if you add the cheap ones together, I spent more on those combined than a nice chair. I was constantly having tension headaches, having to go to the chiropractor, and getting massages because of how much pain my neck was in and it was affecting my daily life. My hubby had to work in my office one day and after just a couple hours, he came out and told me my chair was the reason I was having so much tension in my neck and that I needed to buy a new one. I chose this chair and my tension in my neck is gone!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Wow
on September 12, 2026
Posted by: Cynthia P.
from US, United States
[This review was collected as part of a promotion.] I sit in my craft room for several hours at a time and I love my chair no more back or leg pain.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Excellent chair; just one downside so far
on September 12, 2026
Posted by: Shane R.
from US, United States
[This review was collected as part of a promotion.] This chair has been fantastic! More comfortable and much more adaptable! My only gripe would be that the wheels don't lock. This would be helpful when using an under desk elliptical or if needing to stay stationary.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Not that great
on September 11, 2026
Posted by: Al C.
from US, United States
[This review was collected as part of a promotion.] I was expecting a more comfortable experience. I find the padding a little hard. But my biggest complaint is that it does not lean back nearly enough. I thought I would be able to really lean back, but it hardly moves. I have found cheaper chairs that are more comfortable. Also, the arm rests move quite a bit. They jiggle. They seem cheap because they are not solidly attached. I know they are adjustable, but still. I was going to order two and have a matching set, but now I am looking for another kind of chair.
Written by a customer while visiting Branch
Customer Rating
2
Not for 6 foot tall person
on September 11, 2026
Posted by: Charles H.
from US, United States
[This review was collected as part of a promotion.] Great comfort and adjustment features. A 6-foot person can get the perfect seat height with a cylinder change, but the back is very low. This chair just won't do 6 ft even though it claims the range goes to 6' 2". Buying the head rest will not help. The head rest needs to go slightly higher. It would matter, because my head doesn't touch the head rest unless I look at the ceiling directly above me and then my shoulders push it further back away from my head. I have kept this chair for over a year and I guess it just because I invested in it. Maybe a shorter person can use it.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Excellent Office Chair
on September 11, 2026
Posted by: Jeff S.
from US, United States
[This review was collected as part of a promotion.] I am really enjoying the chair. It is comfortable and was fairly easy to put together. Expecting good things and better posture.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best chair ever
on September 11, 2026
Posted by: Kelechi O.
from US, United States
[This review was collected as part of a promotion.] This is the most comfortable chair I have ever sat on.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Solid chair
on September 9, 2026
Posted by: Brian B.
from US, United States
[This review was collected as part of a promotion.] I appreciate how solid this chair is, the weight surprised me. The base is metal which adds to the solid feel. One thing I wish it had was some kind of mechanism to lock the headrest in place, same with the arm rests. The seat is fairly firm but not overly so, it's very comfortable to me.
I would recommend this to a friend!
Written by a customer while visiting Branch