Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
189
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
243 out of
261)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Customer Rating
4
Great adjustability
on September 22, 2026
Posted by: Michael L.
from US, United States
[This review was collected as part of a promotion.] Overall I like the chair for it's adjustability. I did expect a more forgiving seat cushion. I get a bit sore in the butt after sitting for extended periods. That's why I give it 4 stars instead of 5.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
The Perfect Seat
on September 22, 2026
Posted by: Molly G.
from US, United States
[This review was collected as part of a promotion.] So comfortable! I can sit all day comfortably. I’ve tried several office chairs, and this is my favorite by far.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Great chair, may be best for under 5’9”
on September 18, 2026
Posted by: Sarah L.
from US, United States
[This review was collected as part of a promotion.] I am a 5’9” woman and while I love the comfort of the chair’s seat and support, I feel it needs to go higher in the back even for me. I also feel there is too much gap between seat and back for tall people (you can adjust the seat forward and backward). I would say max height for folks looking at this chair probably should be 5’8”.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great chair!
on September 17, 2026
Posted by: Kelli T.
from US, United States
[This review was collected as part of a promotion.] I am currently a student taking classes via Zoom for hours in the evening. It was important for me to find a comfortable, supportive chair with a headrest, that I could adjust to the right height and specifications for my space. The Ergonomic Chair Pro does the trick! The chair shipped quickly, headrest separately, and assembly was quick and easy.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Great chair
on September 17, 2026
Posted by: Inna S.
from US, United States
[This review was collected as part of a promotion.] Love how comfortable it is and am quite happy with it. I do wish it had a little more range in going up/down so I can use with multiple surfaces more comfortably and multiple people of various heights within the household could use more comfortably. It would also be great if the wheel material was customizable so people could pick appropriate wheels based on their flooring (ie polyurethane roller blade-like soft options for hardwood floors etc).
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
I Love This Chair!
on September 16, 2026
Posted by: Chris L.
from US, United States
[This review was collected as part of a promotion.] For years, I used a rather cheap chair. It was quite comfortable, but I just couldn’t stand to look at the worn-off pleather any longer. After seaching reviews and reviewers, I ordered a Branch and love it. My old chair doesn’t compare. My Branch was easy to assemble. This may sound strange, but I love that I hardly ever think about it. It just feels so natural, and I was able to adjust it and forget it. Buy this chair now!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Amazingly customizable chair!
on September 16, 2026
Posted by: Alexandria M.
from US, United States
[This review was collected as part of a promotion.] This chair feels so great and I have been able to perfectly match it to my proportions and sitting posture. My only complaint is how there is no way to lock the arm rests! If I find my self sliding down in my chair, I have a habit of using the arm rests to lift myself back up except that in doing so, they move! The movement is nice, as it allows further customization to how you sit, but the inability to lock it into place isn’t.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best Chair for WFH
on September 14, 2026
Posted by: Gabriel D.
from US, United States
[This review was collected as part of a promotion.] Finally decided to commit and upgrade my desk chair in my wfh office. Had been living with an uncomfortable chair for five years and enough was enough. The Ergonomic Chair Pro is phenomenal and makes me wish I had made the upgrade sooner. It's comfortable for sitting at my desk 8+ hours a day and has the same look as more expensive options from other brands. 10/10 would recommend this chair to anyone who has been on the fence or debating whether an upgrade is worth it - it is.
I would recommend this to a friend!
Written by a customer while visiting Branch