Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Average customer rating
4.4 out of 5
4.4
(281 Reviews)
Open Ratings Snapshot
Rating breakdown 281 reviews
5 Stars
189
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product. 
(
243 out of 261
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Customer Rating
5 out of 5
5
Incredible and beautiful
on February 27, 2026
Posted by: Marissa M.
from US, United States
[This review was collected as part of a promotion.] I’m actually excited to sit at my desk now. This is such a great chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
The perfect chair!
on February 22, 2026
Posted by: Karyl B.
from US, United States
[This review was collected as part of a promotion.] I have a desk job and over the years my old chair caused me to have back pain. I splurged and bought this chair. What a difference it makes! No more back pain. The lumbar support is a game changer. Thank you Branch!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Like it so much I ordered a second for work.
on February 19, 2026
Posted by: Anthony J. B.
from US, United States
[This review was collected as part of a promotion.] Recently recovered from back surgery and went back to work. I have a Branch Office Chair at home and knew it would be a good buy for the office (even though the cost was coming out of my own pocket). Glad I did!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Love my chair!!!!!!!
on February 19, 2026
Posted by: Cassandra M.
from US, United States
[This review was collected as part of a promotion.] The chair arrived on time and it was really easy to assemble. The color looks great and is very comfortable. I’ve paid less for other desk chairs and they just don’t hold up. My wife purchased her Branch chair 2 years ago and raves about it. So guess what I had to buy one too!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Beautiful Chair
on February 19, 2026
Posted by: Kristi A.
from US, United States
[This review was collected as part of a promotion.] It's a beautiful chair and very comfortable. i didn't love the color I selected, but i was able to return if for a better color. I appreciate the adjustments.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Perfectly Comfortable
on February 17, 2026
Posted by: Paige P.
from US, United States
[This review was collected as part of a promotion.] I started working from home more and needed a chair that did more than look nice. My previous chair was not comfortable and increased my back pain. The Ergonomic Chair Pro not only looks nice, it is comfortable for long sessions in front of the computer! Shipping was fast and it was also easy to assemble.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Solid chair
on February 14, 2026
Posted by: Ali M.
from US, United States
[This review was collected as part of a promotion.] Chair is comfortable. I wish it would lean back further.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Some great design elements, but also some big misses
on February 13, 2026
Posted by: Alan G.
from US, United States
[This review was collected as part of a promotion.] Chair is mostly well thought out ProsVery adjustable, available in multiple colors/fabricsConsThe seat padding - it's either not thick enough, or it's not dense enough, but I do bottom out (no pun intended) every time I sit down, and it's not super comfortable to sit on all day for an office job. I'll likely need to purchase some sort of cushion to help. The added head rest - works, but only stays in place as long as you don't lean too hard on it (e.g. lie back)The arm rests also seem to move to easily - I'm constantly moving them back into prior position whenever I shift positions.OverallNot sure I'd buy this chair again, would definitely shop around more.
Written by a customer while visiting Branch
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