Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
189
4 Stars
54
3 Stars
20
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
243 out of
261)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Canyon
Customer Rating
1
Poor quality - Bottom cushion loses all support
on August 1, 2026
Posted by: Admir
from US, United States
[This review was collected as part of a promotion.] I can’t even sit on the chair anymore. After a month (maybe 40-60 hours of total sitting in it the bottom cushion lost all its form and I had to buy a separate pillow on top of it. They replaced the seat, which was very nice and surprising, but even that one bottomed out after a few weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
4
Great Chair
on July 27, 2026
Posted by: Katherine P.
from US, United States
[This review was collected as part of a promotion.] Arrived quickly. Easy to assemble (I put it together by myself in 30 minutes). Substantial weight. Moves nicely. Comfortable seat. Maybe one too many bell/whistle on the arm adjustments for me, but that’s a minor issue. My only real concern is that the seat is a little too low. I have it extended to its highest setting and I wish the seat was a little higher off the floor. I’m 5’ 8”.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Not for short people
on June 27, 2026
Posted by: Daniel
from US, United States
The seat itself is comfortable. However, at 5'4", my feet are just on the ground. I get by with a pair of crocs or a small stool under the desk for full comfort. Also, the arms of this chair are rock hard. I plan to get an arm cushion.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Above average
on June 25, 2026
Posted by: Richard A.
from US, United States
[This review was collected as part of a promotion.] Instructions were good, but the setup took WAY more time than expected. A couple of the screw holes are in tight (for my hands) places. That said, learning how/where to make adjustments was straightforward. The chair seems comfortable , and I'm looking forward to using it. :)
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Nice Office Chair At First Impressions!
on June 25, 2026
Posted by: Troy E.
from US, United States
The Ergonomic Chair Pro at first impressions seems to be a great office chair for my home office. It was easy to assemble and the instructions were very straight forward and clear. I have an above average build and tall and I like the adjustability of the seat depth which helps give my longer thighs better support when sitting for long periods of time. The fabric seems to be pretty durable; only time will tell if it stands up to my daily use. The foam in the seat is nice and thick and solid when new, hopefully that does not change. I do wish it was manufactured with memory foam as I believe that would provide a better seat for the long term. I will be watching how well this particular seat performs going forward.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Nice Chair, Great Service
on June 24, 2026
Posted by: Jesse D.
from US, United States
[This review was collected as part of a promotion.] Happy with my purchase and enjoyed working with Branch. Would consider them for additional purchases in the future.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Truely ergonomic
on June 21, 2026
Posted by: Arvind R.
from US, United States
[This review was collected as part of a promotion.] I bought the Branch Ergonomic Chair Pro 3 (with headrest) weeks ago to replace my aging home office chair.. I am glad I did. It has been such a relief since, particularly with my lower back issues. After sitting at my desk all day, I no longer feel tired. Assembling the chair was fairly straightforward. It does take some time getting used to the various adjustments, but thereafter it's easy. The headrest could have additional forward tilt settings though.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great Product
on June 21, 2026
Posted by: PATRICIA K.
from US, United States
I love this chair! It can be adjusted to fit my needs comfortably.
I would recommend this to a friend!
Written by a customer while visiting Branch