Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Black
Average customer rating
4.4
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
198
4 Stars
55
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
253 out of
272)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Black
Customer Rating
5
Very Comfortable and Customizable Chair
on October 21, 2026
Posted by: Natasha H.
from US, United States
[This review was collected as part of a promotion.] The chair wasn't difficult to put to together. We encountered a minor snage where we out the mechanism backwards because there was no front label on the bottom of the chair. Using the chair I find it very comfortable and the amount of configurations I can make to make it comfortable is great. Also enjoy all the colors available and at no extra charge.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
Chair is hard as a rock
on October 18, 2026
Posted by: Nathan P.
from US, United States
[This review was collected as part of a promotion.] Chair is hard as a rock; arms do not really adjust so if you have a keyboard tray this chair probably will not work for you.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
1
If you want cushion and comfort, this isn't it.
on October 15, 2026
Posted by: Diana
from US
It's a pretty chair, but that's about it. I'm 5'2" and around 185 lbs. The lumbar support is lacking depth and reach. I had an Aeron chair before this and have never felt so uncomfortable while sitting. If anything, I'd be really focused on the warranty before fully committing.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Supportive Chair
on October 13, 2026
Posted by: Andrea S.
from US, United States
[This review was collected as part of a promotion.] This chair is providing good back support to my sister who works from home.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great Chair!!!
on October 7, 2026
Posted by: Kelvin S.
from US, United States
[This review was collected as part of a promotion.] After many hours our searching for the perfect chair, I finally found it with Branch.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Ergonomic pro
on October 6, 2026
Posted by: Denise B.
from US, United States
[This review was collected as part of a promotion.] This chair is amazing. I apparently ordered the wrong color and I was disappointed that it’s so light, however, it was already put together and we didn’t want to disassemble it. The chair is so comfortable and intuitive, we didn’t want to go without it, so we kept this color even though it’s for a 14 year old who is slightly messy.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Nearly perfect chair
on October 3, 2026
Posted by: Bill H.
from US, United States
[This review was collected as part of a promotion.] Super comfortable and more adjustments than you will be able to figure out. There is very little to dislike about this chair. Any criticism would be kind of being picky. I would absolutely buy this chair again. One benefit for me that really makes a difference. I was lookin for a chair that the arms would get completely out of the way. As a guitar playing musician, I spend a lot of time practicing with my computer in front of me. Instead of putting the screws in the right arm during assembly, I left them out. I can flip one lever on the underside of the seat and pull the whole arm out thereby providing the room for the body of the instrument. It would have been nice to be able to just lower the entire arm to seat level but this works just as well with minimal effort. Kudos to Branch. Nice job.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2
Too low to the ground
on October 1, 2026
Posted by: Ian A.
from US, United States
[This review was collected as part of a promotion.] Chair is good quality but the height barely adjusts.... the highest it goes and I'm still low to the ground at about 6 ft 1. Unfortunate.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch