Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Black
Average customer rating
4.4 out of 5
4.4
(294 Reviews)
Open Ratings Snapshot
Rating breakdown 294 reviews
5 Stars
198
4 Stars
55
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
253 out of 272
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Black
Customer Rating
5 out of 5
5
Excellent chair
on March 7, 2026
Posted by: Linda W.
from US, United States
[This review was collected as part of a promotion.] Very happy with this purchase! Very comfortable and looks great.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2 out of 5
2
Could be better for the price
on March 4, 2026
Posted by: Sharna G.
from US, United States
[This review was collected as part of a promotion.] Nice chairs but should be easier to manipulate for the price point also should be able to move higher without having to pay for a taller cylinder, and paying for a headrest is ridiculous, just hoping the cylinder last for a while and I have no issues with the warranty that’s included.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
I really like my new chair!
on March 3, 2026
Posted by: Carolyn F.
from US, United States
[This review was collected as part of a promotion.] I have had 2 spinal surgeries but resisted getting an ergonomic desk chair because I wanted my chair to look good in my office, and many of the ergonomic chairs are not attractive (bad reason, I know!). I finally realized that preserving the health of my spine was more important, and reviewed endless ergonomic desk chair reviews. Initially I was going to buy a Steelcase Leap based on so many positive ratings but hesitated based on the high price. Then I came across the Branch Ergonomic Chair Pro and was impressed by the amount of features the chair comes with and its many positive reviews and ratings, so I ultimately decided to buy one. I've only had it a short time but I am very happy with it so far. It is comfortable even when I sit in it for an extended period of time. I was also able to adjust it perfectly for my size (4'9"). And it even looks good in my office!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
A Game Changer
on March 2, 2026
Posted by: Brandi W.
from US, United States
[This review was collected as part of a promotion.] I am a week into owning this chair and it’s just Wow! There are no pressure points on your legs and the lumbar support is awesome. I no longer feel twitchy while sitting on calls.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Very Comfortable!
on March 1, 2026
Posted by: Jeff B.
from US, United States
I've had the Ergonomic Chair Pro for about a month and still love it! The comfort and support are both high quality. It is a perfect sweet spot between quality, comfort, and price. Definitely recommended!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Incredible and beautiful
on February 27, 2026
Posted by: Marissa M.
from US, United States
[This review was collected as part of a promotion.] I’m actually excited to sit at my desk now. This is such a great chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
The perfect chair!
on February 22, 2026
Posted by: Karyl B.
from US, United States
[This review was collected as part of a promotion.] I have a desk job and over the years my old chair caused me to have back pain. I splurged and bought this chair. What a difference it makes! No more back pain. The lumbar support is a game changer. Thank you Branch!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Like it so much I ordered a second for work.
on February 19, 2026
Posted by: Anthony J. B.
from US, United States
[This review was collected as part of a promotion.] Recently recovered from back surgery and went back to work. I have a Branch Office Chair at home and knew it would be a good buy for the office (even though the cost was coming out of my own pocket). Glad I did!
I would recommend this to a friend!
Written by a customer while visiting Branch
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