Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Black
Average customer rating
4.4
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
198
4 Stars
55
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
253 out of
272)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Black
Customer Rating
4
Great chair
on April 6, 2026
Posted by: Xavier M.
from US, United States
[This review was collected as part of a promotion.] It’s nice and I got the hang of it. Set up wasn’t bad. Feel like you need the extra headrest though. Once I added that it made it 10x better
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
SO comfortable!
on April 6, 2026
Posted by: Sarah P.
from US, United States
[This review was collected as part of a promotion.] Honestly, and not to be dramatic, but this chair is life changing. After working from home for six years with two different office chairs (one bad, one decent), this upgrade has already made such a massive difference for my back pain. I wish I would have had this years ago. It’s so adjustable. My husband and I both have this chair now.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
The chair my back has been waiting for
on April 5, 2026
Posted by: Lorena S.
from US, United States
[This review was collected as part of a promotion.] I researched this brand for months. I was looking for a chair that was comfortable to sit on but would be helpful for my back. I love the adjustment options. Now that I’m WFH full time — this seat will be my second home.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Good chair
on April 2, 2026
Posted by: Zachary S.
from US, United States
[This review was collected as part of a promotion.] I’ve been using this chair for about a month. It’s comfy, versatile, chic, and at a good price point. Regarding the tall cylinder and headrest that are sold separately: I’m 6’ and the tall cylinder is high enough for me and my desks. The headrest doesn’t have a locking mechanism and will slam down at the slightest pressure. For my height it gives neck support at best, no resting of the head. For the price point, the headrest should be able to lock.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Pretty good chair
on April 2, 2026
Posted by: Bethany S.
from US, United States
[This review was collected as part of a promotion.] This chair does the job. My old one was starting to hurt my back so I splurged on an Ergonomic Chair pro (for the color), no headrest. I'm 5'4" and I can adjust it to my size. The difference between my old chair and this one was like night and day. I'm working on my posture and this chair helps put me in the right placement with the right support.I do wish the lumbar support could go just a little higher but it's not a deal breaker. The seat can also feel a little hard when you sit on it too long. Overall, I'm not sure if it's worth this much money (though I did spend extra on the pro for just the color to match my room) but I'm glad I made the purchase.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
5 stars sums it all.
on April 1, 2026
Posted by: Cristina C.
from US, United States
[This review was collected as part of a promotion.] I was surprised by the way its packaged for shipment, assembly instructions are fairly easy and the design, just lovely! Since day 1, you can tell the ergonomics are great for working long hours
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Excellent Chair
on March 31, 2026
Posted by: Melissa T.
from US, United States
[This review was collected as part of a promotion.] The Ergonomic Chair Pro is exactly what I was looking for. It arrived quickly, had clear instructions, was easy to assemble, and it’s a really supportive chair with the ability to make a ton of different adjustments. Super comfortable, pretty shade of light blue, and fun to spin in to boot!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Nice chair
on March 29, 2026
Posted by: Amelia B.
from US, United States
[This review was collected as part of a promotion.] Really nice chair, easy to put together. Highly recommend the headrest- I didnt order at first but did a couple of days later once I had the chair
I would recommend this to a friend!
Written by a customer while visiting Branch