Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Boulder
Average customer rating
4.4 out of 5
4.4
(294 Reviews)
Open Ratings Snapshot
Rating breakdown 294 reviews
5 Stars
198
4 Stars
55
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
253 out of 272
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Premium Office Seating with 7 Points of Adjustment & Dynamic Lumbar Support - Black / Boulder
Customer Rating
4 out of 5
4
Not bad, but not perfect
on September 24, 2026
Posted by: Keith H.
from US, United States
[This review was collected as part of a promotion.] 1) The seat base needs to have a "Front" label on it, otherwise there's a 50% chance of assembling it backwards. The diagram for that step is very poor - we had to watch a YouTube video.2) The arms are rickety.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Comfortable desk chairs
on September 24, 2026
Posted by: Robert D.
from US, United States
Very nice, well-constructed, and easy to assemble with well-defined instructions. The color is a great fit for our custom-designed two-person home office, so we are both very pleased. See photo included.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Style and Support
on September 24, 2026
Posted by: Beth G. P.
from US, United States
[This review was collected as part of a promotion.] Loving the design and wonderful support of my new ergonomic chair. Purchased following a recommendation from my son, and I am very pleased with the back support.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1 out of 5
1
Doesn’t go very high, honestly
on September 23, 2026
Posted by: Jared F.
from US, United States
[This review was collected as part of a promotion.] I’m only 5’9”, and so I figured this chair would be good enough. I find that my feet are bent at an awkward angle, and honestly, it’s not a very comfortable chair for the amount that I paid for it. It’s pretty to look at, and I love the color, but I much rather have my old chair back from Herman Miller
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Excellent ergonomic chair
on September 23, 2026
Posted by: Mirna M.
from US, United States
[This review was collected as part of a promotion.] Good quality chair. Assembly was pretty easy for my husband. I usually sit 8-10 hours a day. The chair is comfortable with minimal impact on my back, and skeleton overall. I would recommend it to everyone that works long hours, it’s worth the price.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Great adjustability
on September 22, 2026
Posted by: Michael L.
from US, United States
[This review was collected as part of a promotion.] Overall I like the chair for it's adjustability. I did expect a more forgiving seat cushion. I get a bit sore in the butt after sitting for extended periods. That's why I give it 4 stars instead of 5.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
The Perfect Seat
on September 22, 2026
Posted by: Molly G.
from US, United States
[This review was collected as part of a promotion.] So comfortable! I can sit all day comfortably. I’ve tried several office chairs, and this is my favorite by far.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Great chair, may be best for under 5’9”
on September 18, 2026
Posted by: Sarah L.
from US, United States
[This review was collected as part of a promotion.] I am a 5’9” woman and while I love the comfort of the chair’s seat and support, I feel it needs to go higher in the back even for me. I also feel there is too much gap between seat and back for tall people (you can adjust the seat forward and backward). I would say max height for folks looking at this chair probably should be 5’8”.
I would recommend this to a friend!
Written by a customer while visiting Branch
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