Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,171 Reviews)
Rating breakdown 21,171 reviews
5 Stars
18,165
4 Stars
2,306
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,121 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Fast as f.**k
on December 5, 2025
Posted by: RALPHVG28
[This review was collected as part of a promotion.] I love it because it's very fast, the overall performance is very fast, the camera is excellent, the design is very nice... (the only complaint is that the pen without Bluetooth isn't good) but overall it's very good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 7, 2025
Posted by: Robbieheartthobbie
[This review was collected as part of a promotion.] Great phone wonderful device for conversations and social media, Gemini and this AI platform created a easy to use system at a valued price point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the update!
on December 9, 2025
Posted by: Karpington
[This review was collected as part of a promotion.] I was coming from using a galaxy S10 phone to a new S25 ultra! Oh my goodness what an upgrade! The design, the power, the efficiency! The Galaxy AI is amazing and definitely is putting in work behind the scenes and when I do to other tasks as well. I love it!
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hi Karpington, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are loving the upgrade to your new device, and that you are finding the usage of Galaxy AI so great for streamlining so many daily tasks in your life. Please, reach out to us again in the future with questions or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Cesar
from Phoenix AZ.
Expertise:Expert
Verified Purchase:Yes
It is top tier phone with and excepcional display, until now , base on my needs I am very happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Inukenza
Expertise:Expert
Verified Purchase:Yes
The device is slick and I love the color. It feels awsome in my hand. The power of the chip and the capacity are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rob M
from Florida
Expertise:Expert
Verified Purchase:Yes
From the moment I started using the S25 Ultra, it felt like a true upgrade and a genuine fresh breath of air. I felt free from other OS and ecosystems. A device that has me excited to use a phone again and a very solid build quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Rob M, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to be so amazing to use, and that the build feels solid and of great quality. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Super
Verified Purchase:Yes
Love all the features, the colors and the look of the phone.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 18, 2025
Hey there Super, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the features and appearance of your device. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Gary
from Wirtz VA
Expertise:Intermediate
Verified Purchase:Yes
Absolutely wonderful doing business with you. Great price on a great phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US