Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,587 Reviews)
Rating breakdown 23,587 reviews
5 Stars
20,235
4 Stars
2,592
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
An excellent option
on April 27, 2026
Posted by: Badnerd14
[This review was collected as part of a promotion.] The phone offers excellent performance and speed; furthermore, it features a fabulous camera and, above all, boasts one of the best AI technologies currently available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Actually liked my S23 Ultra better
on April 27, 2026
Posted by: Goose8231
[This review was collected as part of a promotion.] Can't put my finger on everything, just seems more complicated to use than the S23 version.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and adapt to
on April 27, 2026
Posted by: Iheartultra
[This review was collected as part of a promotion.] I absolutely love my 25 ultra! So easy to use. It also has such amazing features. The built-in AI is the best!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and how clear the pictures are.
on April 27, 2026
Posted by: Bronco2000
[This review was collected as part of a promotion.] I love that the S25 does not have a curved screen. I really enjoy getting better pictures than my relatives that have iphones. The pictures look so realistic and you can see every detail. I also enjoy the S pen and how easy it makes certain work stuff, including signing documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The advanced aI features is incredible
on April 27, 2026
Posted by: Jake2be
[This review was collected as part of a promotion.] I have been using Samsung for a while, there's nothing like their aI and features. And power they have on their phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from competitor
on April 28, 2026
Posted by: All4BAE
[This review was collected as part of a promotion.] Long time Android user that formerly had a few earlier models but wasn't into the UI. This has changed with the newer UI being way more intuitive and it pairs great with my Galaxy Watch adding new features I couldn't access before. The Galaxy AI features added with this series help navigate the phone, but also to guide simple things your normally do making for a very streamlined experience. The battery life is fantastic as it gets you well over a day, and that's with fairly heavy consistent use. I'm more using it for apps, calls, texts, photos, videos etc than gaming so I will note that. When I have played a few games it was very response and still kept great battery life without getting hot either. The phone is light yet has enough weight to know it's solid and quality rather than some more plastic heavy phones. The photos and audio are quite good, I was surprised how well the speakers sound out of it to be honest. The only complaint I could really give is tied to some older features that many phones lack now, namely the headphone jack. Sure you can always use wireless earbuds, but audiophile and musicians alike know there is ZERO substitute for wires and when I have $$$$ In Ear Monitors I want to be able to use them with my phone. Other than that it'd be the ability to use a micro-sd card because things stored on cloud don't do toy any good when you are in areas with no service. Raw files for photo, video, and music are HUGE and take up a lot of space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works as well as a computer
on April 28, 2026
Posted by: Hate2shop
[This review was collected as part of a promotion.] I appreciate that my experience with AI seems very helpful and hopefully not a surreal response to my questions. I'll see what happens if I decide to use them for important correspondence to get the assistance I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra!
on April 27, 2026
Posted by: Abibabi
[This review was collected as part of a promotion.] I love my s25 ultra! It has all the best features including Galaxy AI. I frequently use it for writing emails, texts and school work!
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5