Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,513 Reviews)
Rating breakdown 23,513 reviews
5 Stars
20,172
4 Stars
2,581
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This product has great features and is easy to use
on April 27, 2026
Posted by: LoveMyFamily
[This review was collected as part of a promotion.] Gemini AI is a great and easy feature to use. I use it all the time. All the other features are easy to navigate and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Camera needs a little work.
on April 27, 2026
Posted by: Edsul69
[This review was collected as part of a promotion.] Love my phone. Extremely reliable. Awesome battery life. AI component is very nice. Camera still needs a little tweaking. Night 🌙 shots are just so so.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great All Around Smartphone
on April 27, 2026
Posted by: Androiduser1
[This review was collected as part of a promotion.] This Galaxy AI Smartphone is a great all around device. It's still a little heavy and bulky, but you do get used to it after a while. Great pictures, videos, display, and very fast charging too. I wish they didn't remove the Bluetooth feature from the pen, but I used to only use that for pictures anyways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Leading edge experience continued!
on April 27, 2026
Posted by: Rroyy1970
[This review was collected as part of a promotion.] With this S25 Ultra, I don't need to compromise any of my wish features. Quality build, awesome screen(as usual with Samsung), great battery life, among the leaders in the cameras and a galore of, The Best, software features on a phone. Perfection sprinkled everywhere and features that make the advanced technology so user friendly and intuitive. Best phone I've owned. With Galaxy AI and Gemini AI teaming up on one device that there is nothing that compares, NOTHING.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: JCar23
[This review was collected as part of a promotion.] The performance, particularly in terms of speed, color reproduction, and download speeds measured in megabits per second, has surpassed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone.
on April 27, 2026
Posted by: Rockymtngal
[This review was collected as part of a promotion.] I am loving my new phone. I replaced my 20note because it finally needed to rest. The upgrades on this are great. I love the galaxy AI features for photos and documents. I will always stick with Samsung because they always give me all that i need. Thank you for making great products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Center of My Communication Universe
on April 27, 2026
Posted by: WorkLoveLiveSynced
[This review was collected as part of a promotion.] The S25 Ultra serves as the ultimate anchor for my **work-life balance**. It allows me to maintain momentum in my professional responsibilities while remaining present for my personal life, giving me the freedom to engage with tasks only as they become necessary.
By leveraging Galaxy AI to streamline my workflow, I can step away from my desk without losing touch, ensuring I’m productive when I need to be and fully unplugged when I don't. This seamless integration makes it the most essential tool in my daily routine.
By leveraging Galaxy AI to streamline my workflow, I can step away from my desk without losing touch, ensuring I’m productive when I need to be and fully unplugged when I don't. This seamless integration makes it the most essential tool in my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been a solid device
on April 27, 2026
Posted by: Timlaanit
[This review was collected as part of a promotion.] I use my device for everyday use and when pressed for time I use galaxy Ai to help do tasks a lot faster. Never a slow down on the device and ai just made it a lot easier to use.
Value
5
Written by a customer while visiting Samsung US