Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,495 Reviews)
Rating breakdown 23,495 reviews
5 Stars
20,156
4 Stars
2,579
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My awsome S26 ULTRA and its incredible AI !!!
on April 27, 2026
Posted by: Deefer
[This review was collected as part of a promotion.] Streaming podcasts, movies on a plane, audio books, AI generated changed to my photos - this baby has it ALL!!!
Love my s26 ultra . And the pen actions- just sweet . Idk if it could get any better with speed efficiency and security but keeping my eye on s26 ultra upgrade and its improved AI.
Love my s26 ultra . And the pen actions- just sweet . Idk if it could get any better with speed efficiency and security but keeping my eye on s26 ultra upgrade and its improved AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good device with Features.
on April 27, 2026
Posted by: Kaosqueen3287
[This review was collected as part of a promotion.] This device presents substantial benefits for individuals with demanding schedules or those who prioritize organizational efficiency. Its capability to support up to five pop-up screens, each accommodating dual applications, is a highly advantageous feature. The speech-to-text functionality is particularly commendable, facilitating efficient content creation by enabling the capture of information or transient thoughts without manual input. (I am currently utilizing a stylus to compose this assessment.) It is important to note that the system necessitates an initial period of acclimation to the user's unique speech patterns and accent to optimize its comprehension. Consequently, the device demonstrates adaptive learning over time. Furthermore, the included stylus enhances the user experience. A potential enhancement could be the provision of a screw-in stylus tip, as opposed to the current smaller version, which is prone to misplacement or inconsistent fit. Nevertheless, the device as a whole is highly effective. The integrated AI Galaxy feature is also exceptional. I have leveraged it to augment images, either through freehand drawing or automated modifications, which is highly beneficial for enhancing visual content or exploring alternative aesthetics. As an illustration, I am highly satisfied with my current Galaxy device and eagerly anticipate upgrading to the subsequent model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone love gaming with it love galaxy AI
on April 27, 2026
Posted by: Koopa2k6
[This review was collected as part of a promotion.] I use it to game love the galaxy AI FEATURE I also watch movies love the screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
sleek powerful & capture life beautifully always
on April 27, 2026
Posted by: Everme
[This review was collected as part of a promotion.] My Galaxy S25 has exceeded expectations: its sleek, premium design feels both durable and sophisticated in hand. The AMOLED display delivers vivid colors, deep blacks, and a silky-smooth refresh rate that makes videos, games, and scrolling a pleasure. Performance is outstanding—apps launch instantly, multitasking is seamless, and demanding games run at high settings without stutter. The camera system captures sharp, true-to-life photos with excellent low-light performance and stable video recording. Battery life comfortably lasts a full day under heavy use and supports fast charging when needed. Connectivity is reliable with fast 5G and Wi‑Fi, while the speakers produce clear, punchy audio. The software is intuitive, packed with useful features, and receives timely updates. Overall, the S25 is a well-balanced, dependable flagship that excels in display quality, speed, photography, and battery endurance—ideal for users seeking premium performance and versatility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really nice phone
on April 27, 2026
Posted by: Jems123
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra, and overall the phone works well—performance, battery, and display are all solid as expected from Samsung.
However, I’m really disappointed with the camera. I’ve tried everything—settings adjustments, updates, and troubleshooting—but the issue is still there. It’s frustrating, especially for a flagship phone where the camera is supposed to be a major highlight. Samsung support also wasn’t very helpful in resolving the problem.
I’ve been a loyal Samsung user for the past 13 years, and my entire family uses Samsung devices too. But this experience makes me question whether it’s time to switch, maybe when the S26 comes out—or even consider other brands.
For now, it’s a mixed experience: great phone overall, but the camera issue really brings it down.
However, I’m really disappointed with the camera. I’ve tried everything—settings adjustments, updates, and troubleshooting—but the issue is still there. It’s frustrating, especially for a flagship phone where the camera is supposed to be a major highlight. Samsung support also wasn’t very helpful in resolving the problem.
I’ve been a loyal Samsung user for the past 13 years, and my entire family uses Samsung devices too. But this experience makes me question whether it’s time to switch, maybe when the S26 comes out—or even consider other brands.
For now, it’s a mixed experience: great phone overall, but the camera issue really brings it down.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my S25 Ultra
on April 27, 2026
Posted by: LeoToes
[This review was collected as part of a promotion.] Before I upgraded to the s25 Ultra, I had an s21 ultra. I did a lot of research and asking questions to get something that worked for me. It came down to the s25 Ultra for me. The screen is amazing and the phone itself is flawless. Works great! It has features that I don't even know how to use yet. 10 out of 10 stars for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra is an amazing phone!
on April 27, 2026
Posted by: lukeduke78
[This review was collected as part of a promotion.] I mainly use my S25 for browsing the Internet and playing games. This phone has so many features on it im still learning new things to do on it. Im not very familiar with the Galaxy AI but it looks like something that will be very useful and fun to learn and use. The only thing id change about this phone is not having the privacy screen built in but that's it! This phone has met and exceeded my every expectation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome love it great screen perfect
on April 27, 2026
Posted by: CinCin
[This review was collected as part of a promotion.] This phone is awesome.Love.How the picture shows up on the screen looks like a little miniature TV.Either awesome the pictures I take with it is just incredible.I love samsungs
Value
5
Written by a customer while visiting Samsung US