Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,495 Reviews)
Rating breakdown 23,495 reviews
5 Stars
20,156
4 Stars
2,579
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The phone has all the features you will ever need.
on April 27, 2026
Posted by: Saint33
[This review was collected as part of a promotion.] The phone has all the features you will ever need. Not a big AI guy but this has all you will need. Glad it comes with 7 years of updates since I don't upgrade every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone got great camera and reception.
on April 27, 2026
Posted by: Yan102
[This review was collected as part of a promotion.] The quality of pictures is great.
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've enjoyed using all the AI and camera features
on April 27, 2026
Posted by: Peakemmanuel
[This review was collected as part of a promotion.] I use my galaxy ultra for streaming and recording content for my social media channels. Although I have a 4k canon camera, I find myself using my phone more because of the quality and ease of use. I use the galaxy ai features a lot, especially for quick translations, erasing unwanted elements in my pictures, knowing what's on my screen... The use cases are all just incredible. I have tried other devices but the convenience that my s25 ultra offers is just incredible. Now I'm sincerely thinking about an upgrade to the 26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra phone
on April 27, 2026
Posted by: 4EverMe
[This review was collected as part of a promotion.] My Galaxy S25 Ultra phone takes awesome pictures! I absolutely love everything about this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all the way around
on April 27, 2026
Posted by: Gottagamer75
[This review was collected as part of a promotion.] Samsung really pushed “Galaxy AI” hard here—and this is where the phone stands out and where it’s a bit overhyped.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool features and good performance
on April 27, 2026
Posted by: Tsviper
[This review was collected as part of a promotion.] I use my phone everyday especially for school and it's very capable of doing any task I need like taking quick notes with the pen and notes app or if I record lectures and use the Galaxy AI to summarize it or comprise notes it does so very well. The 100x zoom on the camera becomes really useful when I am at the back of the class and need to take pictures of notes and it does so with great quality, the camera also looks great taking pictures of my campus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!!
on April 27, 2026
Posted by: PinkSandworm
[This review was collected as part of a promotion.] I like that im able to personalize my phone to how I want it. It helps with my everyday needs and especially with my Job. The way that it its displayed on my Android Auto is also very cool, it looks sleek and unique 👌.
I like that my camera quality is so good, I can get nose bleeds and the video zoom makes it look like im in the front row! I will be upgrading to a newer device soon because of the cool new features that they have but even then this model that I have its just simply perfect
I like that my camera quality is so good, I can get nose bleeds and the video zoom makes it look like im in the front row! I will be upgrading to a newer device soon because of the cool new features that they have but even then this model that I have its just simply perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone got great camera and reception.
on April 27, 2026
Posted by: Yan102
[This review was collected as part of a promotion.] The quality of pictures is great.
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
Value
5
Written by a customer while visiting Samsung US