Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,137 Reviews)
Rating breakdown 23,137 reviews
5 Stars
19,842
4 Stars
2,541
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Bluetooth SPEN and move it back to the right side
on April 14, 2026
Posted by: Captainturk
[This review was collected as part of a promotion.] Many companies are added a Bluetooth SPEN, Large Batteries while you are not innovating as much. Last move the SPEN back to the right side to please 90% of your user base.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on April 14, 2026
Posted by: Gizmo612
[This review was collected as part of a promotion.] Great features and reliability. Security updates as required.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Galaxy S25 Ultra
on April 14, 2026
Posted by: LoveMyPictures
[This review was collected as part of a promotion.] Love my S25 ultra. It's cameras are excellent. I take lots of pictures during our vacations. The clarity and colors don't fade out at full zoom. I've used Samsung AI on pictures I've taken. It's awesome to me to see how it searches the object in the picture. The phone overall is perfect and easy to use straight out of the box. I highly recommend Samsung phones to anyone looking for other phone options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 14, 2026
Posted by: LUkiePo
[This review was collected as part of a promotion.] I've used this phone for about 3 months and its so smooth. Everything works so fast and it loads everything perfectly. It's so light but still feels extremely high quality. It super fun to customize and there's so many more options and settings to tweak then on competitor brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 14, 2026
Posted by: LovePics
[This review was collected as part of a promotion.] The Samsung Galaxy 25 Ultra is a great phone. It takes great videos and great pictures.
I use it to play games and watch videos, it gives great Galaxy AI recommendations.
Easy to use and navigate.
Definitely recommend
I use it to play games and watch videos, it gives great Galaxy AI recommendations.
Easy to use and navigate.
Definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok phone but really
on April 14, 2026
Posted by: Tjholton912
[This review was collected as part of a promotion.] I'd like to watch movies anything like that basically anything outside
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to use
on April 14, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love the AI, it makes me seem more professional. Love the phone overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, With One Major Pain Point
on April 14, 2026
Posted by: PeriPerry
[This review was collected as part of a promotion.] I picked up my Galaxy S25 Ultra in late 2025. Coming from a normal S23, the switch between the two was the least wowing of any move from phone to phone I've ever had. It's not a bad thing, it's just that phone development is nowadays more centered on refinement than revolution. The S25 Ultra is certainly a refined phone. Despite not using a case for around 5 months, I've yet to scratch the screen, or the back of the phone. The chassis does have a couple scuffs from sharp metal, so those can be forgiven. What's less forgivable, however, is some of the Galaxy AI integration. I like circle to search, or audio eraser, but I haven't needed them outside of once or twice. Galaxy AI has made itself known with the camera. The hardware for the cameras is great. The AI "enhancement" of photos, on the other hand, is by far my biggest gripe with this phone. Any photo you take has an AI filter laid on it that messes with the color grading and the sharpness of any photo you take. I paint cars for iRacing. If I'm recreating a car from real life, I need to reference far-away photos for small logos. This filter smooths those small details, making reading small text sometimes impossible. This can't even be fixed by using Samsung's own Expert RAW app to take RAW photos. Those get the filter too. It's a very specific-to-me issue, but an issue nonetheless. The S25 Ultra has many good features, like the S-Pen and its quick note-taking, but I've run out of space for them. It is worth the money.
Value
4
Written by a customer while visiting Samsung US