Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,926 Reviews)
Rating breakdown 22,926 reviews
5 Stars
19,704
4 Stars
2,516
3 Stars
434
2 Stars
126
1 Star
146
87%of customers recommend this product.
(
1,020 out of
1,176)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone with few cut corners
on April 13, 2026
Posted by: BISSMICH
[This review was collected as part of a promotion.] To start have used Note phones for all my Samsung journey until this phone. The display is bright and brilliant. Using the AI features within pictures is excellent and far better than others and previous versions. Removing unwanted background items or even random fingers or heads from unintended foreground photo bombings is easy. The first cut corner however is the camera. Feels like camera quality has not improved from previous years. In addition to the quality and resolution, using the zoom feature to max creates major blur as well as very jittery shutter. The second flaw comes from the main feature/ hardware that kept me with the Note for v so many years, the S Pen. While added to the ultra series removing ALL of is Bluetooth functions like ability to activate camera shutter in what appears to be cost cutting move only is EXTREMELY DISAPPOINTING. In addition to removing nearly all the S pens selling points, having the SPen constantly have issues when using the magnetic cases that make up a majority of the market is disappointing given todays technology. Final hiccup comes with fingerprint sensor as even small amounts of moisture on finger causes non recognition of the finger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Review completed
on April 13, 2026
Posted by: BeezzzAK
[This review was collected as part of a promotion.] I mention AI in the review above. If I do not want to repeat myself, I should be permitted to pass.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is divine
on April 13, 2026
Posted by: KNKWNG
[This review was collected as part of a promotion.] The pictures taken with my S25 Ultra are simply stunning -> even those taken at night. Am very pleased.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has a lot of great features
on April 13, 2026
Posted by: Linlin
[This review was collected as part of a promotion.] Super quick downloads, nice camera and overall one of the best phones made, even stands up to iPhones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My absolute favorite Samsung Galaxy phone
on April 13, 2026
Posted by: DjBowers89
[This review was collected as part of a promotion.] I really enjoy the Samsung Galaxy s25 ultra. The speed is wonderful, I never come across a lagging video or any kind of lagging in my gameplay.
The screen allows for multiple apps to be open at one time. Each app is clearly visible and you're able to work in both apps at one time without having to struggle.
One of my favorite features about the phone is the pen that comes with it. I absolutely love to pass time using a coloring app.
It is also kid friendly and easy for my 8-year-old son to navigate.
The screen allows for multiple apps to be open at one time. Each app is clearly visible and you're able to work in both apps at one time without having to struggle.
One of my favorite features about the phone is the pen that comes with it. I absolutely love to pass time using a coloring app.
It is also kid friendly and easy for my 8-year-old son to navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AI at it's finest!
on April 13, 2026
Posted by: Loubari9
[This review was collected as part of a promotion.] I enjoy my Samsung Galaxy Ultra everyday. From the clear pictures and videos to the excellent AI features. I definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Android ever
on April 13, 2026
Posted by: ThugameENT
[This review was collected as part of a promotion.] Been in love with this phone for the last year. The amount of updates and features are astonishing. There are still things I'm learning about the. 10/10 would buy again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There is nothing my phone can't do.
on April 13, 2026
Posted by: Bmxride2828
[This review was collected as part of a promotion.] Along with Galaxy AI, this phone is able to do everything I need it to do. If you ever have a question about anything, Galaxy AI is there to help with.
Value
5
Written by a customer while visiting Samsung US