Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,053 Reviews)
Rating breakdown 23,053 reviews
5 Stars
19,773
4 Stars
2,527
3 Stars
447
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Such a grate phone
on April 13, 2026
Posted by: LlamagnagjohnO
[This review was collected as part of a promotion.] This is the best phone I've ever had i would recommend this phone to anyone that is looking to get a new one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone no problems and I one happened it fixe
on April 13, 2026
Posted by: Greatphone
[This review was collected as part of a promotion.] This phone has great security and if a bug happens samsung fixes it before I can send a bug report to them. The ultra has all the bells and whistles you could want even if you don't know you want them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not the best
on April 13, 2026
Posted by: dooglaz
[This review was collected as part of a promotion.] I switched back from a galaxy fold to the traditional galaxy and i feel its just a bit underwhelming. Functions are harder to find and operation is glitchy at times for no reason. Battery seems to be loosing life faster than its predecessors
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This cell phone is quite interesting.
on April 13, 2026
Posted by: pato123
[This review was collected as part of a promotion.] It's versatile, secure, easy to use, durable, comfortable, and has a good operating system compatible with apps. Its AI is quite helpful. Its camera is top-notch. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many excellant features
on April 13, 2026
Posted by: Recon2037
[This review was collected as part of a promotion.] Easy to use. AI is amazing. All functions are easily accessed and work as described. Updates are timely.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can do so much. Its like a hand held laptop.
on April 13, 2026
Posted by: TuffOnPhones
[This review was collected as part of a promotion.] Best phones out there. Can't beat Samsung. Id carry one to war its so tough and resilient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best features
on April 13, 2026
Posted by: Drivers
[This review was collected as part of a promotion.] Is great for work
Great apps for downloading paperwork
Great apps for downloading paperwork
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive phone
on April 13, 2026
Posted by: MKDFW26
[This review was collected as part of a promotion.] I’ve been really impressed with the Samsung Galaxy S25 Ultra—fast, smooth, with a stunning display and excellent camera.
Galaxy AI is a standout and actually useful in everyday tasks, making the phone feel smarter and more intuitive.
My only complaint is the missing SD card slot. For a premium device, expandable storage would make it perfect.
Overall, I love it—powerful, polished, and a true flagship.
Value
5
Written by a customer while visiting Samsung US