Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,725 Reviews)
Rating breakdown 22,725 reviews
5 Stars
19,499
4 Stars
2,481
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Ease of use is great
on April 13, 2026
Posted by: Runamuk0
[This review was collected as part of a promotion.] My Galaxy S25 is good. I like the ease of use. The OS is pretty good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to.use overall!
on April 13, 2026
Posted by: LoriDori
[This review was collected as part of a promotion.] I absolutely love all the features especially AI editing of photos. The AI editing of messages is also wonderful, friendly and easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 13, 2026
Posted by: Nate48
[This review was collected as part of a promotion.] I recently got the s25 ultra and I have to say i absolutely love it the phone itself is amazing and the galaxy ai is pretty helpful but I'd have to say the cameras on it are the best feature in my opinion the quality is outstanding and the zoom is exceptional but all around this is a great phone and I have zero regrets with getting it just wish I'd have gotten it sooner
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous phone.
on April 13, 2026
Posted by: Avta77
[This review was collected as part of a promotion.] This product has spectacular features is like having a pc in my hands. working with the iA from my phone is great and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
WiFi Override
on April 13, 2026
Posted by: MidnightBurgeristhebest
[This review was collected as part of a promotion.] The phone is a phone. My biggest problem is when you drive, or I imagine walk, past a strong wifi signal your Bluetooth will close, and then come right back up. If you're listening to an audiobook you will lose a few seconds of dialogue. The AI photo stuff is pretty cool though.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good Product Overall
on April 13, 2026
Posted by: OldMan
[This review was collected as part of a promotion.] NETWORK CONNECTIVITY: Excellent allowing network access anywhere.
BATTERY: Once you figure out all the battery charging protection settings, very good.
CAMERAS: Rear camera zooms in great but is shaky at max zoom. Front camera works very well.
AUDIO: Excellent
OTHER: Phone migration and initial setup much improved compared to previous models. Increased devices connectivity much better than previous models. AI really helps for searching, email, shopping, browsing, along with everything else you do with your phone.
BATTERY: Once you figure out all the battery charging protection settings, very good.
CAMERAS: Rear camera zooms in great but is shaky at max zoom. Front camera works very well.
AUDIO: Excellent
OTHER: Phone migration and initial setup much improved compared to previous models. Increased devices connectivity much better than previous models. AI really helps for searching, email, shopping, browsing, along with everything else you do with your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great switch from iOS to Android
on April 13, 2026
Posted by: AlexTrappin
[This review was collected as part of a promotion.] At first I thought the switch would be hard. I had to get the best option there was to make it worth the switching. So far 7 months into ownership and I really don't have complaints. It has been very useful for work and other areas. Good phone for productivity and other areas are very strong like screen and camera quality. Battery life is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Chriss25
[This review was collected as part of a promotion.] I love my s25 ultra and the Galaxy AI features ive had the s21 ultra and s24 ultra and haven't been disappointed. This phone has done great though everything ive tested it through. The picture quality is amazing and the waterproofing is great too.
Value
5
Written by a customer while visiting Samsung US