Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,838 Reviews)
Rating breakdown 22,838 reviews
5 Stars
19,587
4 Stars
2,499
3 Stars
446
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
And they prove me wrong again! How can they keep g
on April 13, 2026
Posted by: Daddytechy
[This review was collected as part of a promotion.] All I can say is, wow. I thought this model with the galaxy ai was the top of the line and couldn't get any better.And then they've come out with the twenty six!
The a I integration on this phone has already helped me make so much money.I'm about to go buy me and my wife one! Hans down, you're stupid.If you don't look into it!
The a I integration on this phone has already helped me make so much money.I'm about to go buy me and my wife one! Hans down, you're stupid.If you don't look into it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Assessment of phone
on April 13, 2026
Posted by: Work2play
[This review was collected as part of a promotion.] The phone is sophisticated and has great features thas are very helpful, especially the AI mode. I use it to research information and it assist in composing emails and other documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung!
on April 13, 2026
Posted by: Sarah87
[This review was collected as part of a promotion.] I use my phone for literally everything in my life.
It runs quickly, Bixby is an excellent tool, Galaxy AI was offered to me up front.
I am 38 years old and have been using Samsung since I was 18 years old.
This company is BY FAR the best brand for phones and accessories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on April 13, 2026
Posted by: FlJules
[This review was collected as part of a promotion.] Thus phone is very easy to use. I love its android system and its capabilities. The camera on this phone exceeds all my expectations. I have not done much withe AI system besides extending my web searches and maybe asked for ideas about a few things. For using what I did its great and worth it.
I mostly use this device for personal use and some business. I would definitely recommend this phone to anyone.
I mostly use this device for personal use and some business. I would definitely recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features 👏🏻
on April 13, 2026
Posted by: SamsungLove
[This review was collected as part of a promotion.] I love my phone and all the features it carries. Camera is a 5☆. I'm looking forward to getting the newest edition Galaxy S26!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Limits a winner!
on April 13, 2026
Posted by: Fredgarvin
[This review was collected as part of a promotion.] Google AI is the best around. The phone itself is durable and the technology will last a long time. GEMINI is un matched and the AI software features cannot be topped. Highy recommend. It keeps getting better with age!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like it but I can't take pictures with my stylus
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought a Galaxy ultra just so I could take pictures with the stylus and I loved it so when I got a new stylist on my new phone and I couldn't take a picture how dumb
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hello Playdoh, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device has been changed and is not meeting your expectations. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your camera. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone!
on April 13, 2026
Posted by: Kristll
[This review was collected as part of a promotion.] Easy to use, durable phone.Am very happy with battery as well.
Value
5
Written by a customer while visiting Samsung US