Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,725 Reviews)
Rating breakdown 22,725 reviews
5 Stars
19,499
4 Stars
2,481
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is great.
on April 13, 2026
Posted by: DBrown519
[This review was collected as part of a promotion.] I really like this phone. The Galaxy AI really helps in what I need to do when I am searching information online. I use this phone non-stop all the time for searching online to using AI for driving in my vehicle. Thank you Samsung for this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai is cool.
on April 13, 2026
Posted by: Wiersma01
[This review was collected as part of a promotion.] I love usi g galaxy ai for help being creative. I put in whst i want and i get something beter than i could come up wwith sometimrs. Roll of the dice. I am samsung man no apples for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Multimedia & Gaming Powerhouse
on April 13, 2026
Posted by: Thumper711
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy S25 Ultra (512 GB model), and it has completely exceeded my expectations. As a heavy user, my phone is essentially my primary entertainment hub. I spend a significant amount of time streaming YouTube and playing a wide variety of games, and this device handles it all without breaking a sweat. Even with a massive library of apps loaded onto the 512 GB storage, the performance remains lightning-fast—I haven’t experienced a single stutter or slowdown.
The battery life is a standout feature. It easily keeps up with my heavy usage throughout the day, and the fast charging is incredibly convenient when I need to top off quickly. The camera quality is also fantastic, capturing sharp, professional-looking photos in almost any lighting.
One of my favorite aspects is the Galaxy AI; it’s genuinely amazing and adds a level of intuitive functionality that makes the phone feel years ahead of the competition. Finally, having the built-in S Pen is a game-changer. While I don't use it for everything, there are specific applications and navigation tasks that are just so much easier and more precise with the pen than with a finger. If you’re looking for a phone that can handle everything you throw at it, this is the one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy universe
on April 13, 2026
Posted by: Highqueen
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra on a daily basis. I use it for my meetings, I use it for my notes, I use it to contact important people. My Samsung Galaxy S25 Ultra has been the best thing in my life I don't have to remember anything anymore because my phone does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 13, 2026
Posted by: Ak5497
[This review was collected as part of a promotion.] I really like the AI feature. Gives great information. Love the camera & speed of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on April 13, 2026
Posted by: Mmm41326
[This review was collected as part of a promotion.] This phone has great features that are very easy to use. The Galaxy AI is great but unfortunately my pen doesn't always work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features
on April 13, 2026
Posted by: Maddie
[This review was collected as part of a promotion.] Galaxy AI is impressive and brings a lot of useful features to the table, but like any new technology, there’s still room for improvement as it continues to evolve.
My Samsung Galaxy phone and Galaxy Tab S7 have honestly made a huge difference in my day‑to‑day life. For school, the tablet has been a lifesaver, such as taking notes, organizing assignments, and switching between apps feels smooth; I’m not scrambling the way I used to. And when I want to relax, both devices handle gaming really well, so I can go from studying to unwinding without any hassle.
What’s helped me the most, though, is the reminder and organization features. I’m way more on top of my routines now because everything syncs across my phone and tablet. Whether it’s school deadlines, daily tasks, or even small things I’d normally forget, the reminders keep me organized and make my days feel a lot more structured.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone !
on April 13, 2026
Posted by: Faithoverfear
[This review was collected as part of a promotion.] Got a upgrade from a s23 to the s25 ultra and I love the phone . I like all the the features and display of the phone.
The phone has been reviewed many ti.e s and get great over all work horse reviews. Solid pho e and I like the camera features. I do miss the s-pen camera button but I. Not a deal breaker. It ha a been a great phones for me so far . It has great sound great video quality and display quality . And the build quality is really good. I would recommend this phone to somebody if they were in the market for this type of a phone. .
The phone has been reviewed many ti.e s and get great over all work horse reviews. Solid pho e and I like the camera features. I do miss the s-pen camera button but I. Not a deal breaker. It ha a been a great phones for me so far . It has great sound great video quality and display quality . And the build quality is really good. I would recommend this phone to somebody if they were in the market for this type of a phone. .
Value
5
Written by a customer while visiting Samsung US