Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,148 Reviews)
Rating breakdown 23,148 reviews
5 Stars
19,850
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone ever
on April 13, 2026
Posted by: Blacky
[This review was collected as part of a promotion.] The AI features are amazing, the camera is great as always, the look and style is just how I like it, it's so easy to use and customize, overall its truly just a perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is top teir
on April 13, 2026
Posted by: DireWolf
[This review was collected as part of a promotion.] All in all, better than most phones I've owned. The camera though, that is probably the main reason I like it. Also I'm sure if I could figure it out better, I'd like it even more. There's some features it doesn't have that I had on other phones that won't allow me to give it a full 5.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features and great camera
on April 13, 2026
Posted by: StarSailor95
[This review was collected as part of a promotion.] I love to use Galaxy AI for streaming my music and books. After a long day, it helps me unwind and for that I'm thankful of the technology that Galaxy AI brings. It is easy to use and offers so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Far smoother running apps
on April 13, 2026
Posted by: ADGsGirl24
[This review was collected as part of a promotion.] I upgraded from the S23 to the S25 months ago. I instantly could tell a difference! My phone was faster, cleaner looking, and the picture quality was much better. I use my phone to stream music, tv, and sports almost everyday and those all run very smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on April 13, 2026
Posted by: Cowcrowd
[This review was collected as part of a promotion.] Don't know where to stop.But I love all the features that come with this. In the Galaxy, AI is one of the best. I have ever worked with it. Takes a very small learning curve, Perfect for beginners into using AI. Well worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it my S25 Ultra!
on April 13, 2026
Posted by: QuinnLis
[This review was collected as part of a promotion.] I have always been a samsung user, will not use any other phone. Love my s25 ultra all the way around. I have 0 complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone
on April 13, 2026
Posted by: Kerryann
[This review was collected as part of a promotion.] This phone is so nice it's fast the clarity on it is amazing the camera is just like am professional camera i love the Al feature this phone offers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The daily life of a S25 Ultra ✨️🏴
on April 13, 2026
Posted by: UncleIrohh
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of those phones that feels almost overqualified for everyday use, but in a good way. Right away, the display stands out — it’s insanely sharp, bright, and smooth, and honestly ruins other phones once you get used to it. Everything from scrolling to watching videos just feels premium.
Performance is basically flawless. Apps open instantly, multitasking is effortless, and even heavy use like gaming or editing doesn’t really slow it down. It’s the kind of phone where you never think about lag because it just isn’t there.
The camera system is one of its biggest strengths. The main sensor takes detailed, clean shots in almost any lighting, and the zoom is still one of the best on any phone. That said, it’s not perfect — sometimes processing can feel a little too aggressive, and not every shot comes out exactly how you expect without tweaking settings.
Battery life is solid. It comfortably lasts a full day with normal use, but if you’re pushing it hard, you’ll still be reaching for a charger by night. Charging speed is decent, but not class-leading.
Software is smooth and packed with features, but it can feel a little overwhelming at times with all the AI tools and Samsung extras. Once you set it up how you like it though, it’s very stable and easy to live with.
Overall, the S25 Ultra feels like a “no compromise” phone that does everything extremely well
Value
4
Written by a customer while visiting Samsung US