Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(23,148 Reviews)
Open Ratings Snapshot
Rating breakdown 23,148 reviews
5 Stars
19,850
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing Phone
on April 13, 2026
Posted by: Julian259
[This review was collected as part of a promotion.] I first switched to Samsung all the way back with the Galaxy S7 and let me tell you I have never looked back and now with the S25 Ultra things have never been better. It does everything that I need and better than I could have ever expected. Not to mention Galaxy AI which is a literal lifesaver, saves me tons of time and helps me organize my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on April 13, 2026
Posted by: Aatonytone
[This review was collected as part of a promotion.] Top tier phone, galaxy AI is a good tool built in. Fast phone able to multitask and game with no lag. I'm not upgrading for awhile.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone.
on April 13, 2026
Posted by: MyPhone
[This review was collected as part of a promotion.] Used the Galaxy AI seemlessly. Good call quality, excellent with all apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on April 13, 2026
Posted by: Vicicrisco
[This review was collected as part of a promotion.] Absolutely love all things Samsung.... Cant wait to get the newest one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade was Needed!
on April 13, 2026
Posted by: MaddHatter
[This review was collected as part of a promotion.] I had a note 9 and it began to die on me after 5 years with it. I upgrade to the s25 ultra and my god the noticeable difference, I felt like I had been missing out on so many cool features. See a shirt or item I like in a video, highlight it with Ai and be shown multiple way to get said item. Have a question about what an item is, use Ai to look it up and be given the information. I am happy with my call quality and dont even get me started on the pictures ans videos it can take "chefs kiss".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Essential EDC
on April 13, 2026
Posted by: Iamthumbkinned
[This review was collected as part of a promotion.] The Samsung S25 Ultra is hands down one of the most impressive devices I’ve ever used. From the moment you pick it up, it feels like a true powerhouse built for modern life. The performance is lightningfast, the display is absolutely stunning, and the battery keeps up effortlessly no matter how demanding the day gets.
What really sets it apart is Galaxy AI; it’s not just a feature, it completely transforms how you use your phone. From intelligently organizing your tasks to enhancing photos and streamlining communication, the AI feels intuitive and genuinely useful, not gimmicky. It adapts to your habits and makes everything smoother, faster, and smarter.
This phone has become my go-to for everything in daily life to work, communication, entertainment, navigation, and even staying organized. Whether I’m multitasking between apps, capturing high-quality photos, or just handling everyday responsibilities, the S25 Ultra makes it all feel seamless. It’s the kind of device that quietly removes friction from your day and just works exactly how you need it to.
Overall, the Samsung S25 Ultra isn’t just a phone, it’s an essential part of daily life that elevates everything you do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its been a durable reliable phone.
on April 13, 2026
Posted by: Drewww
[This review was collected as part of a promotion.] Galaxy ai works fairly well too, the new addition incorporated into the camera is a nice feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features I love how quick responsive
on April 13, 2026
Posted by: HollowguttaHim
[This review was collected as part of a promotion.] I love the galaxy ai I love how it feels in my hands how it looks the pen the feathers the quality the quick process It is everything I need to help me with all my needs from school to work to communication it is the best love the size of the screen its perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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