Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,148 Reviews)
Rating breakdown 23,148 reviews
5 Stars
19,850
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
2
S25ultra battery
on April 12, 2026
Posted by: Chuckit
[This review was collected as part of a promotion.] Unfortunately I am not impressed with this phone. Samsung phone user for 25 years. The battery on this phone is horrible.my S22 ultra that is 3 years old still has a better battery life
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey there Chuckit, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable the lasting battery life of your device is to you every day, and we would love to help you resolve this experience. The battery of your device is designed to maximize automatically after a short period of usage, however, if this is not your experience, we have provided links to guides to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on April 13, 2026
Posted by: Meguel69
[This review was collected as part of a promotion.] The galaxy ai software has been an awesome addition to the galaxy series. The camera is one of my favorite features the clarity is u unparalleled.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 13, 2026
Posted by: Lizzyanne
[This review was collected as part of a promotion.] "I've been using the Samsung Galaxy S25 Ultra for a few weeks now, and overall, I really love it. The performance is fantastic—everything runs smoothly, and the display is stunning. The camera is a big highlight for me, especially in low light, thanks to the bright, clear lens. Plus, Galaxy AI really elevates the experience—it offers smart camera suggestions, helps organize my gallery, and even keeps me on track with daily tasks. My only minor issue is that the phone feels a bit too large for my everyday comfort. Still, if you don't mind the size, it's a powerhouse of a phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra works amazing
on April 13, 2026
Posted by: Jcarrasquel
[This review was collected as part of a promotion.] Buying the S25 ultra is a upgrade for my old phone the s22plus.
With the S25 ultra I can definitely have the confidence to go out to my job as a news reporter and have all day battery.
The integration with AI is a benefit for the editing, investigation and make more easy my day.
The Camera is the biggest thing!!! The 200 pixel, the perfect zoom and the dual camera works perfect.
I definitely recommend the device
With the S25 ultra I can definitely have the confidence to go out to my job as a news reporter and have all day battery.
The integration with AI is a benefit for the editing, investigation and make more easy my day.
The Camera is the biggest thing!!! The 200 pixel, the perfect zoom and the dual camera works perfect.
I definitely recommend the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Will always own a Samsung phone over everything!
on April 13, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I'm a real estate agent and wouldn't be able to do my job without my phone. It's important to have something that's reliable, durable, and takes good photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on April 13, 2026
Posted by: Jaxxx010292727
[This review was collected as part of a promotion.] I've had this version of the phone since way back with the Note. It's been my solid go to great performance for playing games, great photos, the pen is the GOAT and the Galaxy AI is better than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 👌
on April 13, 2026
Posted by: Jlclark88
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is one of the few true compact flagship phones left. It doesn't try to reinvent the wheel-it refines it. If you want power without carrying a brick in your pocket, this is exactly what Samsung built.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
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on April 13, 2026
Posted by: Chacha
[This review was collected as part of a promotion.] ..jvvgjkb bhfxchkk jhfccvji jtcccc h hvvjbgc jgvgyu jhsaaawt
Value
5
Written by a customer while visiting Samsung US