Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,113 Reviews)
Rating breakdown 22,113 reviews
5 Stars
18,966
4 Stars
2,418
3 Stars
431
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
The phone is great. Its my first ultra!
on April 2, 2026
Posted by: MARKUK719
[This review was collected as part of a promotion.] GALAXY AI IS AMAZING. USING FOR EVERY DAY NEEDS , SCHOOL, OR WORK
ACTIVITIES IT HAS YOUR BACK.
ACTIVITIES IT HAS YOUR BACK.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It has so many features that I still find new thin
on April 2, 2026
Posted by: JuanSolo01
[This review was collected as part of a promotion.] Before this unit I had the S21Ultra(still have it). I wanted to try the Galaxy AI features. It is so convenient. The battery life is so good. The camera got even better. The pro and raw mode of it are amazing. Having the ability to have Satelite signal it's a plus. At my workplace, I dont have signal but I use wifi calling. As good as regular calling. I do use the Samsung eco system, having the Watch pro and the Tab S8 Ultra. Those are still good for me. Overall the S25 Ultra has been amazing for me and my wife.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok but wouldn't buy again.
on April 2, 2026
Posted by: Chaoss
[This review was collected as part of a promotion.] My phone is 3 months old and already had to be repaired. It still hadn't been fixed. It overheated and rattles. I wouldn't recommend a current Samsung device. They're not what they were a few years ago.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless as Usual
on April 2, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Dedicated Samsung user for the best features and benefits available! Adding Galaxy AI features is the icing on this device. Its the equivalent of having a handheld laptop at my disposal to satisfy all of my needs! Im absolutely looking forward to my next upgrade! Keep up the brilliant work! The best is yet to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent processing, feature-rich software
on April 2, 2026
Posted by: Maxogorath
[This review was collected as part of a promotion.] This device is a pleasantly smooth experience to handle, everything runs well and with Efficacy, with Galaxy AI features I feel like if I have a specific issue I will be able to aid in my solution with a multitude of resources right from the palm of my hand, from interpreting languages in an improvisational manner to changing up my phone UI aesthetically. It runs any mobile game I can think of, including heavier games like KOTOR and Minecraft with insane ease. Overall a great well rounded device for someone who prefers feature-rich , customizable yet mainstream experiences over simplicity and straight-forwardness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra has an AMAZING camera
on April 3, 2026
Posted by: Radardkooy
[This review was collected as part of a promotion.] I live the galaxy A.I. with my Ultra 25. I use my phone for everything including work.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5