Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,919 Reviews)
Rating breakdown 21,919 reviews
5 Stars
18,798
4 Stars
2,397
3 Stars
426
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Greatness
on March 31, 2026
Posted by: Rickie
[This review was collected as part of a promotion.] This has been every bit as GREAT as advertised.
Loved the camera features and Tough as all, dropped (2 feet..ish) several times and still going
Loved the camera features and Tough as all, dropped (2 feet..ish) several times and still going
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The AI is fenomanal could not ask for more second
on March 31, 2026
Posted by: Staregate60
[This review was collected as part of a promotion.] Need to know basis God I need to know how to to A to B what an instrument of knowledge 🤔 a must have device i want the ultra 26 a must have highly recommend upgrading to the latest and greatest technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on March 31, 2026
Posted by: HookEm210
[This review was collected as part of a promotion.] I dont care what anyone says about this device but it by far is superior to all others. The features are amazing the ease of every setting to the vibrant screen are immaculate and omg the sound is definitely a plus not to mention when pairing with other Samsung wearable devices its now become a grandslam!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a lot of system fault, the AI tha
on March 31, 2026
Posted by: Good2Go
[This review was collected as part of a promotion.] Yes, the AI on there changes settings, lags, my phone, it's just being aggravating, trying to work my phone and because of the AI, it has a lag. Slow response.Sometimes I can't even get the power button to come up
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 31, 2026
Posted by: Skeets
[This review was collected as part of a promotion.] Galaxy AI blows the competition out of the water. You get what you pay for and this phone is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most user friendly phone I've used
on March 31, 2026
Posted by: Bazinje2
[This review was collected as part of a promotion.] Makes managing all of my work and personal apps such a breeze. Samsung Pass is a lifesaver when you have so many logins for different websites and apps. Galaxys Gemini and also the galaxy AI search makes searching and finding the answers to things seamless. On top of all the amazing user friendly features they also have an outstanding camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25s AI has made my daily life so much easier!
on March 31, 2026
Posted by: AlphaOmega
[This review was collected as part of a promotion.] I’ve been using the S26 Ultra, and the Galaxy AI is a total game-changer. Between managing a busy warehouse and keeping up with my software engineering classes, I need tech that actually helps me stay organized.
This phone does exactly that. Whether I'm using it to summarize long documents for school or stay on top of things at work, it feels like the AI is actually working with me to save time. It’s rare to find a device that makes a noticeable difference in your daily routine, but this one definitely delivers.
This phone does exactly that. Whether I'm using it to summarize long documents for school or stay on top of things at work, it feels like the AI is actually working with me to save time. It’s rare to find a device that makes a noticeable difference in your daily routine, but this one definitely delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Features are Amazing!
on March 31, 2026
Posted by: BMoney
[This review was collected as part of a promotion.] I purchased the Galaxy s25 Ultra because I work in custom home construction industry. The Samsung Galaxy AI feature allows me to generate Concept Designs quickly for homeowners. It also allows me to send measurements using the stylus with precise drawings or make changes and send to everyone on my team. I highly recommend the Samsung Galaxy!
Value
4
Written by a customer while visiting Samsung US