Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,032 Reviews)
Rating breakdown 22,032 reviews
5 Stars
18,896
4 Stars
2,411
3 Stars
427
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Never has an issue
on March 30, 2026
Posted by: MishteWowte
[This review was collected as part of a promotion.] Unlike other popular brands samsung has always been my favorite. The battery life still lasts just as long as the day i bought it. Even when my wife's who's is the other popular brand named after a fruit dies before the day is done. Both are 2025 model. Never have had issues with my s25 ultra. The last several samsung generations have been excellent phones. I will always be a samsung customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Amazing Performance!
on March 30, 2026
Posted by: shootingstar
[This review was collected as part of a promotion.] I don't think I have ever enjoyed a phone as much as I enjoy the S25 Ultra. I listen to a lot of music and I'm always taking pictures when I'm on my walks. This phone's speakers are impressive, although I prefer to listen with my Samsung Buds Pro 3 for the noise cancelation. Night mode on the camera has helped me take some very beautiful shots in the lowest light conditions. Another thing I like is the Galaxy AI that is used to remove objects from pictures. I've used it to erase poles, trash, even groups of people from photos. The AI manages to fill in the gaps in such a natural way. Overall, I think this phone is hard to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The performence is Amazing
on March 30, 2026
Posted by: Iamcool
[This review was collected as part of a promotion.] I love this phone, it was able to run every game i downloaded. They camra is amazing as well, i was a able to take good pictures with my family and friends even in bad lighting. Galexy AI has helped me as well, I love how it is able to answer my questions fast and is able to give me an in dept explination on how to do stuff. The Ai Asistant gemini was also great as it was able to detect my voice even in loud areas and give me directions through my earphones when i wasent able to use my phone. Overall I think it is a well balanced phone and was able to handle anything i wanted to do without any lag or delay.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best features!!
on March 30, 2026
Posted by: Galaxlover
[This review was collected as part of a promotion.] I absolutely love the camera quality even when its zoomed in x100, especially for concerts, or graduations! I use Galaxy AI to aid in my job, and it has been phenomenal. I also use my phone for streaming, along with gaming the HD screen, and graphics are great either we are streaming to gaming. I am glad I switched back to Samsung Galaxy, I'll never go back to any other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
On it consistently working with it and my laptop
on March 30, 2026
Posted by: MattDaddy7
[This review was collected as part of a promotion.] The ai works great to find anything I am searching for doing 3d printed work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is hands down one of the best devices
on March 30, 2026
Posted by: Unbreakable25ultra
[This review was collected as part of a promotion.] Galaxy a.i is awesome but the main reason I'm so impressed is in the begining of February I loss my phone outside in upstate ny, rain,hail,snow,sleet, you name it and it was turned off when it fell out my pocket it was February 7th well march 9th I decided to go look for the 109th time after shoveling the entire area the snow melted alot due to heat and rain and found it this phone turned right on still at 75% battery and worked like it did the day I loss it. That's just amazing the elements it withstood the below zero nights the ice storms and snow storms and at least 5 days of straight rain. I honestly thought it was a total loss. That's just the quality of a Samsung build tho. The cameras are beyond great, the new a.i makes life sooo much easier. The processing and everything makes the phone work seeemlesly, no glitches, battery life's always good. I will forever own Galaxy's. I'm looking to upgrade to the 26 ultra soon but after what this phone endured I almost don't want to get rid of it. But I'm sure I'll upgrade soon and hophuly won't have to ever test the 26 ultra in that way. Every phone I used during that month always felt cheep and inadequate and slow. It's paird with my Samsung buds and Galaxy 7 watch all the time couldn't picture life with out them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just keeps getting better
on March 30, 2026
Posted by: IdesofMarch
[This review was collected as part of a promotion.] Firstly, I've been a huge fan of the S series since the Note series. The Ultra line just keeps getting more amazing. More tools that can be accessed by the S Pen. The AI features keep improving and the results show!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned!
on March 30, 2026
Posted by: Stabby
[This review was collected as part of a promotion.] I am absolutely in love with my new Samsung Galaxy S25 Ultra. It is a fantastic device that truly perfects the flagship phone formula. The build quality is premium with a durable titanium frame and a stunning 6.9-inch Dynamic AMOLED display that is easily one of the best screens on the market.
The camera system is exceptional, capturing sharp photos with natural skin tones and great dynamic range. The Galaxy AI features are incredibly useful, especially the object eraser and live translation, which I use frequently.
The battery life is excellent and the phone runs smoothly, handling everything I throw at it with ease. This phone is a triumph and I highly recommend it to anyone looking for the best Android has to offer. Also the Rookie runs beautifully on it I love that show. In addition all of this was written by the phones AI. Proof that it is great.
The camera system is exceptional, capturing sharp photos with natural skin tones and great dynamic range. The Galaxy AI features are incredibly useful, especially the object eraser and live translation, which I use frequently.
The battery life is excellent and the phone runs smoothly, handling everything I throw at it with ease. This phone is a triumph and I highly recommend it to anyone looking for the best Android has to offer. Also the Rookie runs beautifully on it I love that show. In addition all of this was written by the phones AI. Proof that it is great.
Value
5
Written by a customer while visiting Samsung US