Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,703 Reviews)
Rating breakdown 21,703 reviews
5 Stars
18,626
4 Stars
2,360
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Easy to use and understand.
on March 30, 2026
Posted by: Odenswolf
[This review was collected as part of a promotion.] I have used the AI on my phone for several different things. It makes life a lot easier when you have an assistant at your finger tips. I have also been able to switch from my phone to my tablet and to my watch in the matter of a click.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on March 30, 2026
Posted by: Nrisem
[This review was collected as part of a promotion.] Definitely can't go wrong with Samsung would recommend to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why did you take out the SD card slot?!
on March 30, 2026
Posted by: Grevidel
[This review was collected as part of a promotion.] I love the Galaxy AI features. Auto translate is wonderful. I love that it still has the pen still. The camera is great and the features are very nice. My only thing i am unhappy about is that the SD card slot was taken out of this model but put back in on the next model. SD slot should ALWAYS be an option. Especially with everything getting bigger in space and the phones really all holding same amounts and we don't want to pay for online space.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has great features but lack battery life
on March 30, 2026
Posted by: Berzerkeley
[This review was collected as part of a promotion.] This phone is great with pictures and everyday use but it lacks in battery life. I am usually out by the middle of the day eith medium usage and have to charge after 7 hours of usage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but issues
on March 30, 2026
Posted by: BigMike36
[This review was collected as part of a promotion.] I have had this phone for a few months now and have had two major problems. First was that the sim card stopped working and wouldn't take a physical card, they had to put an e sim in. Then apparently, this is a common issue, but this is the first Samsung I have had this issue with, the charging port stopped working for all charging cords and boxes that weren't Samsung. Other than that, the phone is great. The Galexy AI is on point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have really enjoyed this device
on March 30, 2026
Posted by: Mamaroe
[This review was collected as part of a promotion.] I use my phone for games which is the funnest part for me and very easy to control
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great!
on March 30, 2026
Posted by: Bambalycious
[This review was collected as part of a promotion.] Galaxy AI has improved tremendously! I love the features and the cameras, iwas even able to zoom in on a bump flying over so we'll that i could see the operator! however I do wish there could be a swipe from right or left to go forward as you can go back with it. I would also like if there could be features added like chopping motion for flashlight,ect. Other than that I absolutely love my device and I never go with anything else!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Many features, too many features
on March 30, 2026
Posted by: Someguy
[This review was collected as part of a promotion.] Galaxy AI, what more is there to say other than it exists, so wow
Value
4
Written by a customer while visiting Samsung US