Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,697 Reviews)
Rating breakdown 21,697 reviews
5 Stars
18,621
4 Stars
2,359
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone I've ever had
on March 30, 2026
Posted by: Snabooper
[This review was collected as part of a promotion.] I upgraded last year from an s22 ultra to the s25 ultra and you can really see the difference in quality between the 2 devices. I love how responsive and put together the s25 is and it has been super useful in my life ever since I got it. I use it for pretty much everything in my life and it has never let me down with its performance. It feels good in the hands and I like that it has smooth flat edges and smooth corners compared to the s22 which had a curved edge and 90° corners. It also has a super long battery life which has helped me out a lot because my job requires me to use my phone a lot and my s22 would be drained after a few hours where as I can work for 7 hours and only lose 30%-40% max. Overall I love the s25 and I'm very happy I made the switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best most perfect phone I have ever had!!!
on March 30, 2026
Posted by: Kasper
[This review was collected as part of a promotion.] This is my first flagship that I own, and I wanted to give it a try for so long. With how it's built, the camera, the screen, it's anti-reflective coating the sound and the speed, allot of it is just amazing!!
I love how snappy this phone is and the fact that I can get almost a gigabyte of internet speed with the quality is just phenomenal!!
I love how snappy this phone is and the fact that I can get almost a gigabyte of internet speed with the quality is just phenomenal!!
The camera on it is just amazing. I love how crisp it looked like looks and how
It gives color to the photos with its high resolution. It might not be that best at everything but you do have everything in the tip of your fingers!! You got a camera, a phone for texting and calling you have Wireless DeX for work, You have an s pen to jot down notes, you get %72 charge in just 30 min which is more than good for me and allot of people plus Wireless charging AND you get REVERSE CHARGING!!! No other phone has that!!
It gives color to the photos with its high resolution. It might not be that best at everything but you do have everything in the tip of your fingers!! You got a camera, a phone for texting and calling you have Wireless DeX for work, You have an s pen to jot down notes, you get %72 charge in just 30 min which is more than good for me and allot of people plus Wireless charging AND you get REVERSE CHARGING!!! No other phone has that!!
I don't care what people say. I love that small curved corners, but boxy at the same time look. I love the camera rings on it, it goes really well with the color I picked. I could go on about the little things but long story medium, this has been the best phone Samsung has ever Created!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Tim111370
[This review was collected as part of a promotion.] Does everything I need with extra. Had it for 6 months and just found out it has a stylus. Constantly surprising me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Galaxy
on March 30, 2026
Posted by: SKendall
[This review was collected as part of a promotion.] I love the galaxy phone. It's super easy to use and especially with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Would have gave it a five star
on March 30, 2026
Posted by: Meelaj
[This review was collected as part of a promotion.] Would have gave this a five-star but my stylus does not take pictures like the s24 but besides that is a great phone I love the picture quality I love the AI features on it I use my Gemini it's a lot of help with setting reminders
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the photo editor and widgets
on March 30, 2026
Posted by: Natty13
[This review was collected as part of a promotion.] The Galaxy AI feature helps me so much in my day to day its unreal, from menu planning to asking diy fixes for my car it has saved me time and money! The photo editor is making my family photos flawless plus helping me design mark ups for my rhinestone embellishment company saving me tons in advertising. The widgets are awesome for shortcuts.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen and the quality of the camera
on March 30, 2026
Posted by: Loudy907
[This review was collected as part of a promotion.] I upgraded from a Samsung Galaxy S21 Ultra to this S25 Ultra and there's such a huge difference in quality and features. The battery life lasts all day and super fast charging is well fast. So glad I chose to buy this phone. 10/10. Working on getting my girlfriend a brand new S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra series perfected
on March 30, 2026
Posted by: MNgearhead
[This review was collected as part of a promotion.] The s25 ultra is the peak of the galaxy series. I've had multiple generations of the galaxy phones. 25 is where it's at. I have had absolutely zero issues with the phone, software or hardware. I use it for some work, some personal. Occasional games. It handles AAA titles without breaking a sweat by the way. The UI is beautiful and coherent. Easy to learn and a powerhouse if you want to be a power user. Galaxy AI is something I was skeptical of. I really enjoy the quality of life it provides though, it's a pleasure. For work I use my s25u for car repairs. A Bluetooth obd2 dongle and app to do all sorts of diagnostics on vehicles, with zero bugs or hiccups. I trust this phone and plan to for a long time. I'm glad I decided to go with the galaxy s25 ultra, and I don't feel like I need to do a game of musical chairs with phones for different tasks anymore even though I have several phones and tablets as backup. I can do everything with this phone. For the longest time I was chasing that feeling my former favorite all-time phone gave me, the old nexus 4. This s25u is the one that dethroned it as the new king.
Value
5
Written by a customer while visiting Samsung US