Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,699 Reviews)
Rating breakdown 21,699 reviews
5 Stars
18,622
4 Stars
2,360
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great Quality
on March 30, 2026
Posted by: LBphone
[This review was collected as part of a promotion.] For someone that is not very tech oriented, I did not have a large learning curve when switching to this phone. Although I probably don't use many of the features as others do, I find it fairly easy to use. And it has a Fantastic camera (I haven't learned all those features either), but my friends are amazed at the quality of photo that can be taken with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, bring back s pen features
on March 30, 2026
Posted by: Douwei
[This review was collected as part of a promotion.] Love the galaxy ai features, use smart edit all the time and auto cropping screenshots, love the camera features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Same phone, same issues, but costs more!
on March 30, 2026
Posted by: Mister
[This review was collected as part of a promotion.] Honestly, I truly believe the phone is great, however, like most galaxy phones it has wifi issues, connection issues, glitches and freezes. What stands out the most is the horrible battery life. I dont use galaxy AI as there are better alternatives. I use my phone for work typically and spend a lot of time on it messaging for work or taking calls. I have to charge my phone at least four time a day which was not the case with my older phone I used for the same things. Quality isnt much better than the last but I didnt expect much more from a "new phone" besides reliability phone companies typically add one new feature raise the price and give you the same phone you had before but with new advertisement. I will say regardless the price is understandable considering you have a computer in your pocket. I just wish there was something more reliable or exciting that was offered. Maybe its me but they come out with a new phone every week
By the time you get "top of the line" its old new the following week. Overall I'd say stick with an olelder model that you trust. Save your money and reduce your stress over something that doesnt meet expectations in the end. It would be a better idea in my opinion if they offered add ons to make your phone better like a "build a phone" rather than a new device every single week that breaks the bank.
By the time you get "top of the line" its old new the following week. Overall I'd say stick with an olelder model that you trust. Save your money and reduce your stress over something that doesnt meet expectations in the end. It would be a better idea in my opinion if they offered add ons to make your phone better like a "build a phone" rather than a new device every single week that breaks the bank.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The S-series continues to carry the torch!
on March 30, 2026
Posted by: CraigW
[This review was collected as part of a promotion.] Ive own Galaxy phones since the 3 series. The Note/Ultras have always been solid and the S26 Ultra in no exception. Solid phone in all aspects. The screen shows zero wear. The pen continues to be very useful. The quality of the display is as good as a 4k TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ultra
on March 30, 2026
Posted by: Deeloc1202
[This review was collected as part of a promotion.] I love my Samsung Galaxy Ultra, having the pen comes in extremely handy either for making notes on pictures or using the button on the pen to take photos. I also love the Galaxy AI feature! It's a really unique feature and helps me at work all the time! I won't get any other phone but the Samsung Ultra's, hands down the best phones out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S20Ulra 5G
on March 30, 2026
Posted by: BobDca
[This review was collected as part of a promotion.] I love mycS20 Ulyra for all things communications. I take photos, email, watch movies, do video calls, surf the web, and do voice search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most versatile flagship of 2025
on March 30, 2026
Posted by: Sanjeet
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a masterclass in refinement, combining a more ergonomic titanium design with the most capable AI suite on the market. While it looks familiar, the "under-the-hood" changes make it the most versatile flagship of 2025.
Design & Display:
The 6.9-inch Dynamic AMOLED 2X is stunningly bright (2,600 nits) and the thinned bezels make the screen feel edge-to-edge. The move to a lighter 218g frame and slightly rounded corners significantly improves comfort for one-handed use compared to previous Ultra models.
Galaxy AI Features:
The real value lies in the seamless AI integration:
* Now Brief: A standout feature that provides a personalized daily summary of your schedule, weather, and news as soon as you wake up.
* Circle to Search with Video: Now supports identifying objects within moving video, not just stills.
* Note Assist & Transcript Assist: These tools are life-savers for productivity, offering instant formatting, professional summaries, and even real-time translation of voice recordings.
* Photo Assist & Creative Studio: The generative editing tools are more precise than ever, allowing you to move or remove objects with near-perfect background filling.
Performance & Camera:
The Snapdragon 8 Elite for Galaxy delivers incredible speed, especially during heavy multitasking or AI processing. The new 50MP Ultrawide sensor finally gives the secondary cameras the resolution they deserve, matching the 200MP main lens in color consistency and detail.
Design & Display:
The 6.9-inch Dynamic AMOLED 2X is stunningly bright (2,600 nits) and the thinned bezels make the screen feel edge-to-edge. The move to a lighter 218g frame and slightly rounded corners significantly improves comfort for one-handed use compared to previous Ultra models.
Galaxy AI Features:
The real value lies in the seamless AI integration:
* Now Brief: A standout feature that provides a personalized daily summary of your schedule, weather, and news as soon as you wake up.
* Circle to Search with Video: Now supports identifying objects within moving video, not just stills.
* Note Assist & Transcript Assist: These tools are life-savers for productivity, offering instant formatting, professional summaries, and even real-time translation of voice recordings.
* Photo Assist & Creative Studio: The generative editing tools are more precise than ever, allowing you to move or remove objects with near-perfect background filling.
Performance & Camera:
The Snapdragon 8 Elite for Galaxy delivers incredible speed, especially during heavy multitasking or AI processing. The new 50MP Ultrawide sensor finally gives the secondary cameras the resolution they deserve, matching the 200MP main lens in color consistency and detail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone had worked great as expected
on March 30, 2026
Posted by: Deck80
[This review was collected as part of a promotion.] The pen feature is very nice. Galaxy Ai has been very seamless when I use it. The phone charges quick and seamlessly. Rarely have connection issues and when I do its service provider not phone. Always have been and will be happy with galaxy series phones
Value
5
Written by a customer while visiting Samsung US