Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,682 Reviews)
Rating breakdown 21,682 reviews
5 Stars
18,612
4 Stars
2,354
3 Stars
422
2 Stars
132
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Not happy no external storage gets hot and won't c
on March 30, 2026
Posted by: Willowrain
[This review was collected as part of a promotion.] Not happy with this phone not enough storage gets hot and won't charge
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use
on March 30, 2026
Posted by: Bongo13
[This review was collected as part of a promotion.] I love all the features.. how easy the phone is to use. The AI answers all of my questions. The camera feature are prime.. everyone always says what a great picture i have. E
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, reliable, and worth every day
on March 30, 2026
Posted by: TrailTechUser
[This review was collected as part of a promotion.] I’ve been using this Samsung 25 ultra daily, and it has become a key part of both my work and personal life. The performance is smooth and consistent, even when multitasking between apps, browsing, and streaming. I rarely experience any lag, which makes a big difference during busy days.
The display is one of my favorite features. Whether I’m watching videos, scrolling through content, or reading, everything looks sharp and vibrant. It’s easy on the eyes even during longer use.
The camera stands out as well. I use it a lot for photos during hikes and everyday moments, and the quality is impressive. The zoom and clarity make it feel like I’m carrying a professional camera in my pocket.
Battery life has been reliable for me throughout the day with regular use, including social media, calls, and video streaming. Fast charging is also convenient when I need a quick boost.
Overall, it feels like a well-rounded device that delivers in every area I personally care about—performance, camera, display, and reliability. It fits naturally into my daily routine without any issues.
The display is one of my favorite features. Whether I’m watching videos, scrolling through content, or reading, everything looks sharp and vibrant. It’s easy on the eyes even during longer use.
The camera stands out as well. I use it a lot for photos during hikes and everyday moments, and the quality is impressive. The zoom and clarity make it feel like I’m carrying a professional camera in my pocket.
Battery life has been reliable for me throughout the day with regular use, including social media, calls, and video streaming. Fast charging is also convenient when I need a quick boost.
Overall, it feels like a well-rounded device that delivers in every area I personally care about—performance, camera, display, and reliability. It fits naturally into my daily routine without any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 ultra review
on March 30, 2026
Posted by: Rusinki
[This review was collected as part of a promotion.] Nice phone can't really complain except biometrics fingers scanned don't really work like on my oneplus 9pro, 75% on time don't work for me unfortunately. AI is ok helpful in some cases
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on March 30, 2026
Posted by: Scootercrunch
[This review was collected as part of a promotion.] Use phone for AI, text, media, and love the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ashley's S25 Ultra
on March 30, 2026
Posted by: Ashom57917
[This review was collected as part of a promotion.] I use my S25 ultra for a variety of life's aspects. I use it work work, communication with superiors in my company and it never fails, examples: texting, email, and calls. This phone hasn't yet me down and runs fast and effectively.
For my personal life, I take family photos and they always turn out great. Im also into astrophotography and its amazing what this phone can do, the camera is top tier! I also use it for social media and video streaming, the clearness of videos on this phone are top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it 3 months in
on March 30, 2026
Posted by: TrailMaster
[This review was collected as part of a promotion.] I've owned my S25 Ultra for about 3 months and its a great phone so far. The upgrades from S23 Ultra are massive. I love the new camera and features it offers for low light and astrological shots. Well worth me upgrading. This is the 10 Samsung phone ive purchased and there's a good reason I stay with their products. Rock solid and the addition of the integrated Galaxy AI features are incredibly easy to use and super helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on March 30, 2026
Posted by: Kimmie
[This review was collected as part of a promotion.] I love this phone! The camera is flawless with amazing customability features supported by the easy editing tools. When I want to doodle the Galaxy AI is excellent at bringing everything to life and sparking my creativity. The OneUI comes with fun themes to help personalize your phone while having things like the Secure Folder so that if anyone borrows my phone they can't get into my personal information. This digital experience is why I keep shopping with Samsung, whenever I want an upgrade, everything is always easy, fun and intuitive.
Value
5
Written by a customer while visiting Samsung US