Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,688 Reviews)
Rating breakdown 21,688 reviews
5 Stars
18,614
4 Stars
2,358
3 Stars
422
2 Stars
132
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone holds so much more and I utilize it
on March 30, 2026
Posted by: Jennyd76
[This review was collected as part of a promotion.] Love the games and I use AI to ask general common questions to get the best answers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with this phone
on March 30, 2026
Posted by: DNCRR294
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been my daily driver for a bit now, and honestly, it’s kind of ridiculous—in a good way. It does pretty much everything I want a phone to do, plus a few things I didn’t know I needed but now apparently can’t live without.
First off, the display is almost showing off. The AMOLED screen is insanely bright, sharp, and smooth. I can be outside in full sun, squinting at life, and the screen is still perfectly visible. Watching videos or scrolling through apps looks so good it makes other screens I use during the day feel a little sad.
Performance-wise, this thing doesn’t flinch. Multitasking, bouncing between work apps, streaming, and some gaming—no lag, no drama. One UI is snappy and customizable without turning into a settings scavenger hunt, so I get the layout I want without spending an hour tinkering.
Battery life has been solid. I can go through a full day of normal-to-heavy use without going into “battery panic mode.” When I do need to charge, it juices up fast. Wireless charging and reverse wireless charging are also there for those “my earbuds are dying and I’m nowhere near an outlet” moments.
The AI features have actually been more useful than I expected. Things like smarter photo editing, better scene detection, call and text assistance, and on-device suggestions make it feel like the phone is quietly cleaning up my messes in the background. It’s the kind of stuff you don’t really notice until you use another phone and wonder where all the “
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If it's not broke, don't fix it.
on March 30, 2026
Posted by: Navy94
[This review was collected as part of a promotion.] Have been using Samsung for a very long time and one of the best things is that the phones keep getting better, without sacrificing how us consumers know how to use the phone. They tweak things model to model, but overall the basic user interface is the same. Makes it great for helping new Samsung users learn the devices. The addition of the Galaxy AI has been interesting to learn. Its nice when you just need to verify a piece of knowledge or expand the details. Quick to the point answers, just have to give it enough information to help you out. Overall very pleased
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its the most durable phone
on March 30, 2026
Posted by: Coloradojack
[This review was collected as part of a promotion.] This is the best phone I have ever had . The camera is amazing and the Gemini ai is awesome for learning new things . The ability to share my screen with has been a huge help with getting things done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on March 30, 2026
Posted by: Monuler17
[This review was collected as part of a promotion.] I am extremely satisfied with the Samsung S25 Ultra. It is a powerful and versatile phone that works great for university, work, and everyday tasks. The performance is very fast, and it handles multiple apps smoothly, which makes it perfect for productivity.
One of the best features is the AI integration, which helps with things like improving photos, summarizing information, translating text, and organizing notes. These tools make the phone very useful for both professional and academic work.
The display is beautiful and very sharp, making it great for reading documents, watching videos, or browsing. The camera quality is excellent, producing very detailed photos even in low light.
I also really like the S Pen, which is perfect for taking notes, marking documents, and quickly writing ideas.
Overall, the Samsung S25 Ultra is an outstanding smartphone, and I highly recommend it to anyone looking for a powerful device that combines performance, AI features, and productivity tools.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for work and home.
on March 30, 2026
Posted by: Blue8319
[This review was collected as part of a promotion.] Galaxy AI help out alot with all my needs. Editing pics grabbing specific item of pictures and cutting videos.
Delicate precise use with s pen.
My best phone ever can wait to get my hand on the next s26 ultra.
Delicate precise use with s pen.
My best phone ever can wait to get my hand on the next s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love how amazing this phone is. The overall hardware design is so smooth. Cameras take excellent photos. It's slim yet enough screen to game or watch a favorite show. The S pen is so smooth as well when drawing or just taking notes. Android software is easy to use and the phone never slows down. Battery will last me all day and then some. The Galaxy AI is incredible. I'm able to edit my photos so easily and remove any unwanted things in my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 30, 2026
Posted by: SMS0773
[This review was collected as part of a promotion.] Love the camera, all the features. Still learning, can't wait to check out the rest
Value
5
Written by a customer while visiting Samsung US